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Análise da gestão da manutenção de equipamentos médicos do Centro Hospitalar de Setúbal, EPE
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| 3.31 MB | Adobe PDF |
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Abstract(s)
O planeamento da manutenção de equipamentos visa maximizar o tempo de funcionamento desses equipamentos, reduzindo a necessidade de reparações de
emergência e de custos de produção, economizando tempo e contribuindo para a melhoria dos processos produtivos.
Este trabalho de projeto analisa como a gestão de manutenção de equipamentos médicos é realizada no Centro Hospitalar de Setúbal, EPE (CHS). Para isso, foram realizadas 28
entrevistas semiestruturadas com enfermeiros gestores e engenheiros eletromecânicos, uma vez que estes profissionais desempenham um papel fundamental na gestão da
manutenção dos equipamentos. Através da análise qualitativa das respostas dos entrevistados, utilizando o software NVivo, foi possível identificar os procedimentos de manutenção de equipamentos médicos do CHS, conhecer e analisar o programa de gestão da manutenção dos equipamentos médicos existente e identificar os seus problemas. Além disso, foram apresentadas recomendações de melhoria para otimizar o programa de gestão da manutenção dos equipamentos médicos no CHS. Os resultados revelam que as principais dificuldades na gestão da manutenção de equipamentos médicos no CHS incluem a dificuldade em estabelecer prioridades para os equipamentos a serem reparados, o tempo necessário para as reparações, o surgimento de anomalias nos equipamentos médicos, a falta de recursos humanos para atender às necessidades de manutenção, a falta de investimento em novos equipamentos médicos e dificuldades orçamentais. Os entrevistados sugerem as seguintes recomendações para superar essas dificuldades: a criação de um parque de equipamentos, a formação de grupos responsáveis pelos serviços de manutenção para garantir a definição de prioridades, a implementação de um sistema de alerta dentro do sistema informático de gestão de manutenção de equipamentos médicos, um aumento na manutenção preventiva, maior supervisão dos tempos de reparação quando realizados por contratados externos e investimento na formação dos profissionais.
Equipment maintenance planning aims to maximise equipment uptime, reducing the need for emergency repairs and production costs, saving time and helping to improve production processes. This project analyses how the maintenance of medical equipment is managed at the Setúbal Hospital Centre, EPE (CHS). To this end, 28 semi-structured interviews were conducted with nurse managers and electromechanical engineers, as these professionals play a key role in equipment maintenance management. Through qualitative analysis of the interviewees' responses using NVivo software, it was possible to identify CHS's medical equipment maintenance procedures, learn about and analyse the existing medical equipment maintenance management programme and identify its problems. In addition, recommendations for improvement were put forward to optimise the medical equipment maintenance management programme at CHS. The results reveal that the main difficulties in managing the maintenance of medical equipment at CHS include the difficulty in prioritising the equipment to be repaired, the time needed for repairs, the emergence of anomalies in medical equipment, the lack of human resources to meet maintenance needs, the lack of investment in new medical equipment and budgetary difficulties. The interviewees suggest the following main recommendations to overcome these difficulties: the creation of an equipment pool, the formation of groups responsible for maintenance services to ensure that priorities are set, the implementation of an alert system within the computerised medical equipment maintenance management system, an increase in preventive maintenance, greater supervision of repair times when carried out by external contractors and investment in training for professionals.
Equipment maintenance planning aims to maximise equipment uptime, reducing the need for emergency repairs and production costs, saving time and helping to improve production processes. This project analyses how the maintenance of medical equipment is managed at the Setúbal Hospital Centre, EPE (CHS). To this end, 28 semi-structured interviews were conducted with nurse managers and electromechanical engineers, as these professionals play a key role in equipment maintenance management. Through qualitative analysis of the interviewees' responses using NVivo software, it was possible to identify CHS's medical equipment maintenance procedures, learn about and analyse the existing medical equipment maintenance management programme and identify its problems. In addition, recommendations for improvement were put forward to optimise the medical equipment maintenance management programme at CHS. The results reveal that the main difficulties in managing the maintenance of medical equipment at CHS include the difficulty in prioritising the equipment to be repaired, the time needed for repairs, the emergence of anomalies in medical equipment, the lack of human resources to meet maintenance needs, the lack of investment in new medical equipment and budgetary difficulties. The interviewees suggest the following main recommendations to overcome these difficulties: the creation of an equipment pool, the formation of groups responsible for maintenance services to ensure that priorities are set, the implementation of an alert system within the computerised medical equipment maintenance management system, an increase in preventive maintenance, greater supervision of repair times when carried out by external contractors and investment in training for professionals.
Description
Keywords
Avaliação qualitativa Centro hospitalar de setúbal Equipamentos médicos Gestão hospitalar Manutenção de equipamentos