Publicação
Modeling business processes and work practices
| dc.contributor.author | Zacarias, Marielba | |
| dc.contributor.author | Martins, Paula Ventura | |
| dc.date.accessioned | 2019-07-26T11:40:14Z | |
| dc.date.available | 2019-07-26T11:40:14Z | |
| dc.date.issued | 2012-06 | |
| dc.description.abstract | Business process modeling methodologies need to pay attention to (1) the changing and distributed nature of business process, and (2) the contextual and tacit nature of the knowledge that operational actors have regarding business process. However, available methodologies offer little guidance to these concerns. This paper describes how to model business process models from work practices, using the BAM methodology. BAM is a methodology for business process modeling, supervision and improvement that works at two dimensions; the dimension of processes and the dimension of work practices. The paper illustrates BAM's business process discovery approach, which encompasses learning and modeling subphases, with a case study in an organizational setting. | pt_PT |
| dc.description.version | info:eu-repo/semantics/publishedVersion | pt_PT |
| dc.identifier.issn | 1865-1348 | |
| dc.identifier.uri | http://hdl.handle.net/10400.1/12682 | |
| dc.language.iso | eng | pt_PT |
| dc.peerreviewed | yes | pt_PT |
| dc.publisher | Springer Verlag | pt_PT |
| dc.subject | Business process modeling | pt_PT |
| dc.subject | Work practice modeling | pt_PT |
| dc.title | Modeling business processes and work practices | pt_PT |
| dc.type | conference object | |
| dspace.entity.type | Publication | |
| oaire.citation.conferencePlace | Poland | pt_PT |
| oaire.citation.title | 8th International Workshop on Enterprise & Organizational Modeling And Simulation (EOMAS), Lecture Notes in Business Information Processing | pt_PT |
| person.familyName | Zacarias | |
| person.familyName | Martins | |
| person.givenName | Marielba | |
| person.givenName | Paula Ventura | |
| person.identifier | 3026039 | |
| person.identifier.ciencia-id | 2519-D8FC-198E | |
| person.identifier.ciencia-id | C113-7020-F2E0 | |
| person.identifier.orcid | 0000-0003-1640-2963 | |
| person.identifier.orcid | 0000-0002-3199-4517 | |
| person.identifier.rid | F-6821-2011 | |
| person.identifier.rid | F-6824-2011 | |
| person.identifier.scopus-author-id | 23394324000 | |
| person.identifier.scopus-author-id | 13604677800 | |
| rcaap.rights | openAccess | pt_PT |
| rcaap.type | conferenceObject | pt_PT |
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