Publicação
Determinants of readiness for strategic value co-creation in hospitality and tourism organisations
| datacite.subject.sdg | 08:Trabalho Digno e Crescimento Económico | |
| datacite.subject.sdg | 12:Produção e Consumo Sustentáveis | |
| datacite.subject.sdg | 17:Parcerias para a Implementação dos Objetivos | |
| dc.contributor.author | Cloarec, David | |
| dc.contributor.author | Ribeiro, Manuel Alector | |
| dc.contributor.author | Font, Xavier | |
| dc.date.accessioned | 2026-05-22T16:31:48Z | |
| dc.date.available | 2026-05-22T16:31:48Z | |
| dc.date.issued | 2024-01 | |
| dc.description.abstract | This paper examines how servant leadership influences an organisation’s readiness for strategic value co-creation through service climate, innovation climate, locus of control and self-efficacy. A model that draws on servant leadership and social cognitive theories is tested by surveying 222 hospitality and tourism business managers operating in France and the UK, and the data is analysed with structural equation modelling and ordinary least squares. The study contributes to personality research showing that servant leadership practices influence a manager’s internal locus of control and self-efficacy. We demonstrate that service climate and innovation climate mediate between servant leadership and readiness for strategic value co-creation, and moderate between a manager’s beliefs and the firm’s readiness for strategic value co-creation. The findings show that servant leadership has a stronger effect on innovation climate than on service climate, and that innovation climate has more influence on readiness for strategic value co-creation than on service climate. | eng |
| dc.identifier.doi | 10.1016/j.ijhm.2023.103627 | |
| dc.identifier.issn | 0278-4319 | |
| dc.identifier.uri | http://hdl.handle.net/10400.1/29025 | |
| dc.language.iso | eng | |
| dc.peerreviewed | yes | |
| dc.publisher | Elsevier | |
| dc.relation | Research Centre for Tourism, Sustainability and Well-being | |
| dc.relation.ispartof | International Journal of Hospitality Management | |
| dc.rights.uri | http://creativecommons.org/licenses/by/4.0/ | |
| dc.subject | Servant leadership | |
| dc.subject | Co-creation | |
| dc.subject | Service climate | |
| dc.subject | Innovation climate | |
| dc.subject | Locus of control | |
| dc.subject | Self-efficacy | |
| dc.title | Determinants of readiness for strategic value co-creation in hospitality and tourism organisations | eng |
| dc.type | journal article | |
| dspace.entity.type | Publication | |
| oaire.awardNumber | UIDB/04020/2020 | |
| oaire.awardTitle | Research Centre for Tourism, Sustainability and Well-being | |
| oaire.awardURI | info:eu-repo/grantAgreement/FCT/6817 - DCRRNI ID/UIDB%2F04020%2F2020/PT | |
| oaire.citation.title | International Journal of Hospitality Management | |
| oaire.citation.volume | 116 | |
| oaire.fundingStream | 6817 - DCRRNI ID | |
| oaire.version | http://purl.org/coar/version/c_970fb48d4fbd8a85 | |
| person.familyName | Ribeiro | |
| person.givenName | Manuel Alector | |
| person.identifier.ciencia-id | CF11-F2D2-F55D | |
| person.identifier.orcid | 0000-0003-4484-1082 | |
| person.identifier.scopus-author-id | 55892314700 | |
| project.funder.identifier | http://doi.org/10.13039/501100001871 | |
| project.funder.name | Fundação para a Ciência e a Tecnologia | |
| relation.isAuthorOfPublication | 23cab0d9-061a-49bc-83e1-cd05116c8ba7 | |
| relation.isAuthorOfPublication.latestForDiscovery | 23cab0d9-061a-49bc-83e1-cd05116c8ba7 | |
| relation.isProjectOfPublication | fa579efb-63c0-486e-b05d-859542b73647 | |
| relation.isProjectOfPublication.latestForDiscovery | fa579efb-63c0-486e-b05d-859542b73647 |