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Alumni’s perceptions about commitment towards their university: drivers and consequences

dc.contributor.authorPedro, Ilda
dc.contributor.authorMendes, Júlio da Costa
dc.contributor.authorPereira, Catarina
dc.contributor.authorSequeira, Bernardete
dc.date.accessioned2020-09-09T09:25:30Z
dc.date.available2021-08-01T00:30:20Z
dc.date.issued2020-08-17
dc.date.updated2020-09-08T16:14:05Z
dc.description.abstractThis paper intends to capture alumni's assessments and perceptions about decisive dimensions of their commitment towards their alma mater. Their academic experience and current situation are highlighted. Moreover, their perception about the role of Higher Education Institution (HEI) in this commitment-relationship is likewise valuable to get their involvement. The study took place at a Portuguese university. Three focus groups, with 21 participants, were conducted to get consistent information permitting further developments. Data were analysed through NVivo software.The study gives insights revealing dimensions such as the relationships with teachers, extracurricular activities and initiation as decisive in their academic experience. Recommending and sharing their experience, underline evidence of what they are willing to give back. Moreover, their consciousness of bearing a mission to contribute to HEI's development was expressed through strong positive feelings, such as the sense of belonging, and pride at being part of the university, defined in their statements. But they all demand an effective ability of the university to communicate with them. Overall conclusions offer a scenario of alumni's commitment, giving HEI's management valuable clues to improvement, but its responsibility in this commitment-relationship was also stressed. Moreover, results also provide contributions to literature enabling other HEIs to replicate the study or simply use the results for their own development. Since the study occurred in a relatively weak alumni culture context, revealing the importance in promoting debate as a means to engage alumni in HEI's efforts for success, it presents insights for further developments in similar higher education environments.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.doi10.1007/s12208-020-00259-ypt_PT
dc.identifier.slugcv-prod-2000801
dc.identifier.urihttp://hdl.handle.net/10400.1/14700
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherSpringerpt_PT
dc.subjectRelationship marketingpt_PT
dc.subjectUniversitypt_PT
dc.subjectAlumnipt_PT
dc.subjectCommitment-relationshippt_PT
dc.subjectPerceptionspt_PT
dc.subjectFocus grouppt_PT
dc.titleAlumni’s perceptions about commitment towards their university: drivers and consequencespt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.titleInternational Review on Public and Nonprofit Marketingpt_PT
person.familyNamePedro
person.familyNameda Costa Mendes
person.familyNameGuerreiro Pereira
person.familyNameSequeira
person.givenNameIlda
person.givenNameJúlio
person.givenNameCatarina Alexandra
person.givenNameBernardete
person.identifierNmxO5SIAAAAJ
person.identifier.ciencia-id641F-4AD5-161A
person.identifier.ciencia-id5713-4693-71D2
person.identifier.ciencia-id4512-3435-689C
person.identifier.ciencia-id301F-0245-8735
person.identifier.orcid0000-0002-2153-4277
person.identifier.orcid0000-0003-2900-418X
person.identifier.orcid0000-0002-1131-8773
person.identifier.orcid0000-0001-5799-1763
person.identifier.scopus-author-id55523488600
rcaap.cv.cienciaid641F-4AD5-161A | Ilda Pedro
rcaap.rightsopenAccesspt_PT
rcaap.typearticlept_PT
relation.isAuthorOfPublicatione9ef2961-89f9-4349-ba89-4fe240db038d
relation.isAuthorOfPublication241da1df-cabc-41d3-952a-8cbcb2c07777
relation.isAuthorOfPublication164572fc-85ed-4377-afd0-7ab4c8fdc79f
relation.isAuthorOfPublicationdda1ffb1-f2a7-4d61-8f53-fd26f1b90635
relation.isAuthorOfPublication.latestForDiscovery241da1df-cabc-41d3-952a-8cbcb2c07777

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