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Collaborative methods for business process discovery
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| 4.48 MB | Adobe PDF |
Orientador(es)
Resumo(s)
Information flows across the organization are complex and procedures employed to understand,
share and control organizational knowledge and experiences should be properly supported by collaborative
environments. Nevertheless, few collaborative methodologies had been proposed to describe
and evolve business processes. Existing tools don't provide the right methods for business processes
discovery, modelling, monitoring and improvement. In the future, business processes models should
be the result of cross-team and cross-departmental collaboration, with involved business people sharing
their personal knowledge and formalizing it.
This discussion paper focuses on collaborative process discovery methods, tools and the importance
to integrate local information into coherent and sound process definitions. Business Alignment
Methodology is a methodology that provides guidance about how organizational practices and
knowledge are gathered to contribute for business process improvement against current Business Process
Modelling approaches.
Descrição
Palavras-chave
Business processes Business process modeling Business process discovery Modelling Methodology Collaborative work
Contexto Educativo
Citação
Zacarias, Marielba; Martins, Paula Ventura. Collaborative methods for business process discovery. Spatial and Organizational Dynamics Discussion Papers, 7, 45-55, 2011.