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Positive attitudes at work, some of its consequents and antecedents: a study with hotel professional

2012Journal article Open access
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dc.contributor.authorAlmeida, H.
dc.contributor.authorFaísca, Luís
dc.contributor.authorJesus, Saúl
dc.date.accessioned2012-07-31T15:02:10Z
dc.date.available2012-07-31T15:02:10Z
dc.date.issued2012
dc.description.abstractConcerning the model Attitudes-Intentions of behaviour (Bagozzi, 1992) and the comprehensive model of Turnover (Griffeth & Hom, 2001), the present study intends to analyze the mediating role of three attitudes (affective commitment, general satisfaction and satisfaction oriented towards the client) in the relationship that variables characterizing the work (Job Motivating Potential, Perception of Employment Alternatives and Sacrifice Perception) establish with output variables (Intention of Turnover and Organization Recommendation). We used a heterogeneous sample of 303 workers belonging to different actors of hotel business. The results of the mediating tests clarify the importance of the considered attitudes in the way job characteristics affect the intentions of behavior of the hotel employees. In general, we think our results can contributed to develop a relevant model for explaining the behavioral intentions of the professionals working with clients (front-office), which conciliates the practices of human resources with the logic of the market.por
dc.identifier.otherAUT: SNJ01266; HAL01534; LFA00717
dc.identifier.urihttp://hdl.handle.net/10400.1/1575
dc.language.isoengpor
dc.peerreviewedyespor
dc.publisherInternational Journal of Economics and Management Sciencespor
dc.relation.publisherversionhttp://www.managementjournals.org/ijems/6/IJEMS-12-161110.pdfpor
dc.subjectEnterprisespor
dc.subjectHostelrypor
dc.subjectWork positive attitudespor
dc.titlePositive attitudes at work, some of its consequents and antecedents: a study with hotel professionalpor
dc.typejournal article
dspace.entity.typePublication
oaire.citation.conferencePlaceEUApor
oaire.citation.endPage82por
oaire.citation.issue6por
oaire.citation.startPage71por
oaire.citation.titleInternational Journal of Economics and Management Sciencespor
oaire.citation.volume1por
person.familyNameRODRIGUES GUITA ALMEIDA
person.familyNameFaísca
person.familyNameNeves de Jesus
person.givenNameMARIA HELENA
person.givenNameLuís
person.givenNameSaúl
person.identifierA-4633-2013
person.identifier.ciencia-id751C-C12F-461A
person.identifier.ciencia-id5719-6727-C596
person.identifier.ciencia-id9A12-2DA2-4C0F
person.identifier.orcid0000-0002-8186-3507
person.identifier.orcid0000-0003-4859-8817
person.identifier.orcid0000-0003-2019-1011
person.identifier.scopus-author-idP-6010-2017
person.identifier.scopus-author-id6503944802
rcaap.rightsopenAccesspor
rcaap.typearticlepor
relation.isAuthorOfPublication016f1087-ecb4-45ac-80ff-e7efd8d592e8
relation.isAuthorOfPublicatione21a01b7-3ea3-45b1-97db-f6553ead69a1
relation.isAuthorOfPublication440a7f91-c74d-472c-8228-0c2db46d6cbb
relation.isAuthorOfPublication.latestForDiscovery016f1087-ecb4-45ac-80ff-e7efd8d592e8

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