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Publication
Impacto da sazonalidade do turismo na procura por cuidados de saúde: uma perspetiva regional portuguesa
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| 2.19 MB | Adobe PDF |
Authors
Abstract(s)
A sazonalidade do turismo em Portugal afeta significativamente a procura por cuidados de saúde, especialmente no Algarve. Durante o verão, a afluência de turistas sobrecarrega os serviços de saúde locais, já limitados em recursos. Esta pressão agrava a escassez de profissionais e dificulta a gestão eficiente dos hospitais e centros de saúde, resultando em aumento da procura por urgências e outros cuidados médicos.
Assim, o objetivo geral do presente trabalho consiste em investigar a relação entre a sazonalidade dos cuidados de saúde e o turismo em Portugal, com foco no Algarve, e desenvolver estratégias de gestão para padrões futuros. Outros objetivos relacionados são: analisar variações sazonais na procura por serviços de saúde em áreas turísticas, como o Algarve; e propor soluções para otimizar a alocação de recursos durante períodos de alta afluência turística.
Utilizou-se a metodologia de investigação Design Science Research Methodology (DSRM), estruturando a pesquisa em seis etapas: Identificação do Problema, Definição de Objetivos, Desenho e Desenvolvimento, Demonstração, Avaliação e Comunicação. Foram analisados dados quantitativos utilizando as ferramentas Microsoft Excel e Power BI para criar um modelo que identifique padrões sazonais e apoie a gestão de recursos. O modelo foi analisado e otimizado com base nos resultados.
O estudo mostra que a sazonalidade do turismo está relacionada com o aumento da procura por serviços de saúde, especialmente no Algarve, durante o verão. A análise revelou aumentos significativos em admissões hospitalares e uma maior pressão sobre os serviços de urgência, agravada pela escassez de recursos humanos e infraestruturas inadequadas. A pesquisa destaca a necessidade de políticas eficazes para gerir recursos de saúde em regiões turísticas. Recomenda-se reforçar infraestruturas hospitalares, contratar mais profissionais e criar protocolos específicos para lidar com a sazonalidade. A colaboração entre setores público e privado e a integração de estudantes internacionais são sugeridas para aliviar a falta de pessoal durante os períodos críticos, garantindo uma gestão eficiente dos serviços de saúde.
The seasonality of tourism in Portugal significantly affects the demand for healthcare, especially in the Algarve. During the summer, the influx of tourists overwhelms local health services, which are already limited in resources. This pressure worsens the shortage of professionals and hinders the efficient management of hospitals and health centers, resulting in an increase in demand for emergencies and other medical care. Thus, the general objective of the present work is to investigate the relationship between the seasonality of healthcare and tourism in Portugal, with a focus on the Algarve, and to develop management strategies for future patterns. Other related objectives are: analyze seasonal variations in the demand for health services in tourist areas, such as the Algarve; and propose solutions to optimize resource allocation during periods of high tourist influx. The Design Science Research (DSR) research methodology was used, structuring the research into six stages: Problem Identification, Objective Definition, Design and Development, Demonstration, Evaluation and Communication. Statistical data was analyzed using Microsoft Excel and Power BI tools to create a model that identifies seasonal patterns and supports resource management. The model was analyzed and optimized based on the results. The study shows that the seasonality of tourism is related to the increase in demand for health services, especially in the Algarve, during the summer. The analysis revealed significant increases in hospital admissions and greater pressure on emergency services, exacerbated by a shortage of human resources and inadequate infrastructure. The research highlights the need for effective policies to manage health resources in touristic regions. It is recommended to reinforce hospital infrastructure, hire more professionals and create specific protocols to deal with seasonality. Collaboration between public and private sectors and the integration of international students are suggested to alleviate staff shortages during critical periods, ensuring efficient management of healthcare services.
The seasonality of tourism in Portugal significantly affects the demand for healthcare, especially in the Algarve. During the summer, the influx of tourists overwhelms local health services, which are already limited in resources. This pressure worsens the shortage of professionals and hinders the efficient management of hospitals and health centers, resulting in an increase in demand for emergencies and other medical care. Thus, the general objective of the present work is to investigate the relationship between the seasonality of healthcare and tourism in Portugal, with a focus on the Algarve, and to develop management strategies for future patterns. Other related objectives are: analyze seasonal variations in the demand for health services in tourist areas, such as the Algarve; and propose solutions to optimize resource allocation during periods of high tourist influx. The Design Science Research (DSR) research methodology was used, structuring the research into six stages: Problem Identification, Objective Definition, Design and Development, Demonstration, Evaluation and Communication. Statistical data was analyzed using Microsoft Excel and Power BI tools to create a model that identifies seasonal patterns and supports resource management. The model was analyzed and optimized based on the results. The study shows that the seasonality of tourism is related to the increase in demand for health services, especially in the Algarve, during the summer. The analysis revealed significant increases in hospital admissions and greater pressure on emergency services, exacerbated by a shortage of human resources and inadequate infrastructure. The research highlights the need for effective policies to manage health resources in touristic regions. It is recommended to reinforce hospital infrastructure, hire more professionals and create specific protocols to deal with seasonality. Collaboration between public and private sectors and the integration of international students are suggested to alleviate staff shortages during critical periods, ensuring efficient management of healthcare services.
Description
Keywords
Turismo Saúde Sazonalidade Padrões Recursos