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Modelo exigências-recursos laborais: o papel do humor e do desempenho individual no trabalho
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O contexto de trabalho atual é tão volátil que exige uma constante sob pressão por parte das organizações a fim de sobreviverem, o que resulta no incremento dos riscos psicossociais, tendo uma elevada repercussão tanto na Saúde Física e Psicológica dos trabalhadores como nas organizações e na sociedade. Neste contexto, o modelo das exigências-recursos laborais (JD-R) é um quadro teórico consolidado na área da psicologia do trabalho que permite compreender como as características do local de trabalho têm impacto no bem-estar e no desempenho dos trabalhadores. No âmbito da alta competição entre as organizações, o uso do humor surge como uma alternativa na promoção de outcomes desejáveis tais como o desempenho individual no trabalho, especialmente quando advém dos estilos positivos. Como o desempenho das organizações depende do desempenho dos colaboradores, estes tornam-se determinantes para a sobrevivência e o sucesso da empresa. O objetivo desta investigação foi analisar o contributo explicativo das exigências e recursos laborais sobre o desempenho individual no trabalho e perceber o papel mediador do humor entre as exigências-recursos laborais e o desempenho individual no trabalho. A amostra é composta por 400 sujeitos, sendo 65.8 % do género feminino, a quase totalidade dos participantes exercem funções no setor público. Os resultados confirmam o contributo positivo dos recursos laborais sobre o desempenho individual. Por outro lado, foi observado o papel mediador do humor entre os recursos tecnológicos e o desempenho individual. A presente pesquisa aponta para que as organizações invistam em ambientes laborais enriquecidos de recursos laborais acompanhados de exigências que o colaborador percecione como desafiantes, além de ponderar a incorporação dos estilos positivos do humor no dia a dia dos trabalhadores.
The current work context is so volatile that it requires constant pressure from organizations in order to survive, which results in an increase in psychosocial risks, with a high impact on the physical and psychological health of workers, as well as on organizations and society. In this context, the job demands-resources model (JD-R) is a consolidated theoretical framework in the field of work psychology that allows us to understand how the characteristics of the workplace have an impact on the well-being and performance of workers. In the context of high competition between organizations, the use of humor appears as an alternative in promoting desirable outcomes such as individual work performance, especially when it comes from positive styles. As the performance of organizations depends on the performance of employees, they become decisive for the company’s survival and success. Therefore, the purpose of this research was to analyze the explanatory contribution of job demands and resources on individual work performance and to understand the mediating role of humor between job demands-resources and individual work performance. The sample consists of 400 subjects, 65.8% of whom were female. Nearly all participants work in the public sector. The results confirm the positive contribution of job resources on individual performance. On the other hand, the mediating role of humor between technological resources and individual performance was observed. This research points to organizations investing in work environments enriched with job resources accompanied by demands that employees perceive as challenging, as well as considering the incorporation of positive humor styles into workers' daily lives.
The current work context is so volatile that it requires constant pressure from organizations in order to survive, which results in an increase in psychosocial risks, with a high impact on the physical and psychological health of workers, as well as on organizations and society. In this context, the job demands-resources model (JD-R) is a consolidated theoretical framework in the field of work psychology that allows us to understand how the characteristics of the workplace have an impact on the well-being and performance of workers. In the context of high competition between organizations, the use of humor appears as an alternative in promoting desirable outcomes such as individual work performance, especially when it comes from positive styles. As the performance of organizations depends on the performance of employees, they become decisive for the company’s survival and success. Therefore, the purpose of this research was to analyze the explanatory contribution of job demands and resources on individual work performance and to understand the mediating role of humor between job demands-resources and individual work performance. The sample consists of 400 subjects, 65.8% of whom were female. Nearly all participants work in the public sector. The results confirm the positive contribution of job resources on individual performance. On the other hand, the mediating role of humor between technological resources and individual performance was observed. This research points to organizations investing in work environments enriched with job resources accompanied by demands that employees perceive as challenging, as well as considering the incorporation of positive humor styles into workers' daily lives.
Description
Keywords
Modelo jd-r Estilos do humor Desempenho individual no trabalho Trabalhadores