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How do spectator-to-spectator negative interactions lead to a less memorable and recommended sport tourism experience through internal attention and involvement?

datacite.subject.sdg08:Trabalho Digno e Crescimento Económico
datacite.subject.sdg03:Saúde de Qualidade
datacite.subject.sdg11:Cidades e Comunidades Sustentáveis
dc.contributor.authorMartins, Rute
dc.contributor.authorMonteiro, Patrícia
dc.contributor.authorCampos, Ana Cláudia
dc.contributor.authorSthapit, Erose
dc.contributor.authorMascarenhas, Margarida
dc.date.accessioned2026-05-12T18:37:20Z
dc.date.available2026-05-12T18:37:20Z
dc.date.issued2025-08-14
dc.description.abstractPurpose – On-site tourist experience co-creation enhances memorability, and the latter precedes tourists’ intention to revisit and recommend the experience/destination to others. However, tourists’ interaction is not always perceived as positive, co-destroying experience value. This study aims to examine the influence of experience value co-destruction on sport tourists’ future behavioral intentions, considering the mediating effects of internal attention, involvement and memorability. Design/methodology/approach – Data were gathered from 254 non-resident spectators at Tudor Nazare´ Tow Surfing Challenge event in Portugal. Findings – The results showed that value co-destruction during a sport tourism experience negatively influences spectators’ internal attention and involvement, which further impacts their memorability and behavioral intentions. Practical implications – Sport event managers should minimize and reverse negative sport tourists’ interactions to enhance the spectators’ attention and involvement in the experience. In addition, to boost the memorability and behavioral intentions, spectators’ involvement should be prioritized through leveraging sport culture and event-generated liminality. Originality/value – This study expanded the research lens of co-destruction of tourist experience value by integrating cognitive psychology and behavioral outcomes, validating the on-site tourist experience co-creation model to co-destruction and extending it to behavioral intentions.eng
dc.identifier.doi10.1108/cbth-09-2024-0306
dc.identifier.eissn2752-6674
dc.identifier.issn2752-6666
dc.identifier.urihttp://hdl.handle.net/10400.1/28936
dc.language.isoeng
dc.peerreviewedyes
dc.publisherEmerald
dc.relationResearch Centre for Tourism, Sustainability and Well-being
dc.relation.ispartofConsumer Behavior in Tourism and Hospitality
dc.rights.uriN/A
dc.subjectBehavioral intentions
dc.subjectCognitive psychology
dc.subjectCustomer-dominant logic
dc.subjectMemorability
dc.subjectPort tourism experience
dc.subjectValue co-destruction
dc.titleHow do spectator-to-spectator negative interactions lead to a less memorable and recommended sport tourism experience through internal attention and involvement?eng
dc.typejournal article
dspace.entity.typePublication
oaire.awardNumberUIDB/04020/2020
oaire.awardTitleResearch Centre for Tourism, Sustainability and Well-being
oaire.awardURIinfo:eu-repo/grantAgreement/FCT/6817 - DCRRNI ID/UIDB%2F04020%2F2020/PT
oaire.citation.issue4
oaire.citation.titleConsumer Behavior in Tourism and Hospitality
oaire.citation.volume20
oaire.fundingStream6817 - DCRRNI ID
oaire.versionhttp://purl.org/coar/version/c_970fb48d4fbd8a85
person.familyNameMartins
person.familyNameCampos
person.familyNameMascarenhas
person.givenNameRute
person.givenNameAna Cláudia
person.givenNameMargarida
person.identifier.ciencia-id7213-906E-B8F5
person.identifier.ciencia-id9D14-5E90-B55D
person.identifier.ciencia-id3F1A-AB03-B64B
person.identifier.orcid0000-0003-1080-2974
person.identifier.orcid0000-0002-5816-5137
person.identifier.orcid0000-0001-8982-3211
person.identifier.scopus-author-id56844659700
person.identifier.scopus-author-id56519545300
project.funder.identifierhttp://doi.org/10.13039/501100001871
project.funder.nameFundação para a Ciência e a Tecnologia
relation.isAuthorOfPublication814f2999-86a4-4109-8944-7bd8585298e8
relation.isAuthorOfPublication02762b83-254f-4977-b3a5-9e04ba3af91f
relation.isAuthorOfPublicationebd7fdd0-e9d4-4780-8063-65552a2845fa
relation.isAuthorOfPublication.latestForDiscovery814f2999-86a4-4109-8944-7bd8585298e8
relation.isProjectOfPublicationfa579efb-63c0-486e-b05d-859542b73647
relation.isProjectOfPublication.latestForDiscoveryfa579efb-63c0-486e-b05d-859542b73647

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