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A resiliência e o bem-estar subjetivo em profissionais de ajuda: o papel protetor da esperança em situação de burnout
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Abstract(s)
O burnout, caracterizado por um estado de exaustão física e mental causado pela
vida profissional, afeta particularmente as profissões de ajuda. A resiliência assume um
papel importante na adaptação e superação dos efeitos nocivos da adversidade e no
desempenho profissional dos indivíduos. A esperança, por sua vez, é definida como uma
expectativa que modifica favoravelmente as conjeturas subjetivas de futuro. Desta forma,
revela-se premente o estudo da realidade deste grupo profissional e a recolha de
evidências quanto ao papel que a esperança pode apresentar enquanto moderadora na
resiliência nestes, de forma a contribuir para o desenvolvimento de intervenções
promotoras da mesma.
O presente estudo tem como objetivo analisar a resiliência e o bem-estar subjetivo
em profissionais de ajuda, com enfoque no papel protetor da esperança em situações de
burnout. Participaram neste estudo 97 profissionais de ajuda (N = 97), com idades
compreendidas entre os 22 e os 66 anos (M = 44.35 anos; DP = 9.82). Foram utilizados
os seguintes instrumentos: Questionário Sociodemográfico, Measuring State Resilience,
Copenhagen Burnout Inventory, Escala de Afetividade Positiva e Negativa, e Work Hope
Scale.
Os resultados evidenciam que os profissionais de ajuda inquiridos apresentam
níveis elevados de burnout, o que afeta de forma significativa os seus recursos de
resiliência e o seu bem-estar subjetivo. Todavia, a amostra revela níveis igualmente
elevados de resiliência. A esperança demonstra, assim, exercer uma influência positiva
sobre esta e sobre o bem-estar subjetivo, afigurando-se como variável mediadora da
influência negativa do burnout sobre a resiliência.
Face a estes resultados, é importante promover a esperança dos profissionais de
ajuda, o que se refletirá num enfrentamento de situações stressoras com um maior
equilíbrio emocional.
Burnout, characterized by a state of physical and mental exhaustion caused by working life, particularly affects helping professions. Resilience, on other hand, plays an important role in adapting to and overcoming the harmful effects of adversity, and in the professional performance of individuals. Hope, in turn, is defined as an expectation that favorably modifies subjective conjectures of the future. Therefore, there is an urgent need to study the reality of this professional group and to collect evidence on the role that hope may play as a moderator in their resilience, in order to contribute to the development of interventions that promote it. The present study aims to analyze resilience and subjective well-being in helping professionals, focusing on the protective role of hope in burnout situations. A total of 97 helping professionals (N = 97), aged between 22 and 66 years (M = 44.35 years; SD = 9.82), participated in this study. These are the following instruments used: Sociodemographic Questionnaire, Measuring State Resilience, Copenhagen Burnout Inventory, Positive Affect and Negative Affect Schedule, and Work Hope Scale. The results show that the surveyed helping professionals have high levels of burnout, which significantly affects their resilience resources and subjective well-being. However, the sample also presents high levels of resilience. Thus, hope has a positive influence on resilience and subjective well-being, appearing to be a mediating variable of the negative influence of burnout on resilience. In view of these results, it is important to promote hope in helping professionals, which will reflect in coping with stressful situations with greater emotional balance.
Burnout, characterized by a state of physical and mental exhaustion caused by working life, particularly affects helping professions. Resilience, on other hand, plays an important role in adapting to and overcoming the harmful effects of adversity, and in the professional performance of individuals. Hope, in turn, is defined as an expectation that favorably modifies subjective conjectures of the future. Therefore, there is an urgent need to study the reality of this professional group and to collect evidence on the role that hope may play as a moderator in their resilience, in order to contribute to the development of interventions that promote it. The present study aims to analyze resilience and subjective well-being in helping professionals, focusing on the protective role of hope in burnout situations. A total of 97 helping professionals (N = 97), aged between 22 and 66 years (M = 44.35 years; SD = 9.82), participated in this study. These are the following instruments used: Sociodemographic Questionnaire, Measuring State Resilience, Copenhagen Burnout Inventory, Positive Affect and Negative Affect Schedule, and Work Hope Scale. The results show that the surveyed helping professionals have high levels of burnout, which significantly affects their resilience resources and subjective well-being. However, the sample also presents high levels of resilience. Thus, hope has a positive influence on resilience and subjective well-being, appearing to be a mediating variable of the negative influence of burnout on resilience. In view of these results, it is important to promote hope in helping professionals, which will reflect in coping with stressful situations with greater emotional balance.
Description
Keywords
Profissões de ajuda Resiliência Bem-estar subjetivo Esperança Burnout