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Social support, role clarity and job satisfaction: a successful combination for nurses

dc.contributor.authorOrgambidez, Alejandro
dc.contributor.authorAlmeida, Helena
dc.date.accessioned2021-06-24T11:35:35Z
dc.date.available2021-06-24T11:35:35Z
dc.date.issued2020-09
dc.description.abstractAim To analyse the moderating effect of role clarity on the relationship between social support (supervisor and colleagues) and job satisfaction. Background The social support of supervisors and co-workers and the clarity of roles are important antecedents of job satisfaction. According to the Conservation of Resources theory, the interaction of the instrumental nature of role clarity and social support would result in higher levels of job satisfaction in nursing. Methods Through a convenience sample, a final sample of 191 participants (64.92% registered nurses, 35.08% nursing assistants) was obtained from a private hospital complex in Portugal. Hierarchical linear regression models were carried out to check the moderating function of role clarity. Results Regression models showed the moderating effect of role clarity. Nursing staff with high social support from their supervisors and peers showed higher scores in job satisfaction when role clarity was high. Conclusion An adequate description of roles, through clear and detailed information regarding expected functions, responsibilities and behaviour, allows the effect of social support from supervisors and co-workers on job satisfaction to be stronger. Implications for nursing practice Strategies such as defining responsibilities, setting clear expectations and role analysis allow a reduction in sources of uncertainty in jobs. Training in communication and feedback skills would improve the social support given by supervisors and colleagues. Implications for nursing policy Hospital boards and nurse managers should be aware of the importance of clarifying roles, responsibilities, and functions of each professional category and hierarchical level for the provision of adequate quality of care.
dc.description.versioninfo:eu-repo/semantics/publishedVersion
dc.identifier.doi10.1111/inr.12591
dc.identifier.issn0020-8132
dc.identifier.urihttp://hdl.handle.net/10400.1/16483
dc.language.isoeng
dc.peerreviewedyes
dc.publisherWiley
dc.subjectJob satisfaction
dc.subjectNursing staff
dc.subjectRole clarity
dc.subjectSocial support
dc.subject.otherNursing
dc.titleSocial support, role clarity and job satisfaction: a successful combination for nurses
dc.typejournal article
dspace.entity.typePublication
oaire.citation.endPage386
oaire.citation.issue3
oaire.citation.startPage380
oaire.citation.titleInternational Nursing Review
oaire.citation.volume67
person.familyNameRODRIGUES GUITA ALMEIDA
person.givenNameMARIA HELENA
person.identifier.ciencia-id751C-C12F-461A
person.identifier.orcid0000-0002-8186-3507
person.identifier.scopus-author-idP-6010-2017
rcaap.rightsrestrictedAccess
rcaap.typearticle
relation.isAuthorOfPublication016f1087-ecb4-45ac-80ff-e7efd8d592e8
relation.isAuthorOfPublication.latestForDiscovery016f1087-ecb4-45ac-80ff-e7efd8d592e8

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