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From tourist experience to satisfaction and loyalty: exploring the role of a sense of well-being

2023Journal article Open access
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dc.contributor.authorBagheri, Fatemeh
dc.contributor.authorGuerreiro, Manuela
dc.contributor.authorPinto, Patrícia
dc.contributor.authorGhaderi, Zahed
dc.date.accessioned2023-11-30T14:38:03Z
dc.date.available2023-11-30T14:38:03Z
dc.date.issued2023
dc.description.abstractDrawing on the authentic happiness theory, the aims of this article are three-fold: first, to propose a refined measurement scale for tourists’ sense of well-being; second, to investigate the impact of four categories of tourist experience on tourists’ sense of well-being; and third, to explore the effect of the sense of well-being on tourists’ satisfaction and loyalty. Data were collected from tourists spending their holidays in the Algarve, Portugal. To address the lack of an integrated measurement scale for assessing tourists’ sense of well-being, an exploratory factor analysis was initially conducted. Subsequently, the data were analyzed using structural equation modeling in WarpPLS 8.0. The findings reveal a three-dimensional scale for tourists’ sense of well-being, consisting of meaningfulness, active pleasure, and release. The results also show a significant positive impact of the four realms of tourists’ experiences on the sense of well-being. Finally, positive relationships between well-being, tourist satisfaction and loyalty are confirmed. The theoretical and practical implications, limitations, and potential directions for future research are discussed.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.doi10.1177/00472875231201509pt_PT
dc.identifier.eissn1552-6763
dc.identifier.urihttp://hdl.handle.net/10400.1/20178
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherSage Journalspt_PT
dc.relationResearch Centre for Tourism, Sustainability and Well-being
dc.relationTurExperience - Tourist experiences' impacts on the destination image: searching for new opportunities to the Algarve.
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/pt_PT
dc.subjectTourist experiencept_PT
dc.subjectTourist well-beingpt_PT
dc.subjectAuthentic happiness theorypt_PT
dc.subjectTourist satisfactionpt_PT
dc.subjectTourist loyaltypt_PT
dc.titleFrom tourist experience to satisfaction and loyalty: exploring the role of a sense of well-beingpt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.awardTitleResearch Centre for Tourism, Sustainability and Well-being
oaire.awardTitleTurExperience - Tourist experiences' impacts on the destination image: searching for new opportunities to the Algarve.
oaire.awardURIinfo:eu-repo/grantAgreement/FCT/6817 - DCRRNI ID/UIDB%2F04020%2F2020/PT
oaire.awardURIinfo:eu-repo/grantAgreement/FCT/Concurso de Projetos de Investigação Científica e Desenvolvimento Tecnológico nos domínios Prioritários do Turismo, das Energias Renováveis e TIC - Programa Operacional do Algarve - 2018/SAICT-ALG%2F39588%2F2018/PT
oaire.citation.endPage16pt_PT
oaire.citation.startPage1pt_PT
oaire.citation.titleJournal of Travel Researchpt_PT
oaire.fundingStream6817 - DCRRNI ID
oaire.fundingStreamConcurso de Projetos de Investigação Científica e Desenvolvimento Tecnológico nos domínios Prioritários do Turismo, das Energias Renováveis e TIC - Programa Operacional do Algarve - 2018
person.familyNameBagheri
person.familyNameMartins Guerreiro
person.familyNamePinto
person.givenNameFatemeh
person.givenNameMaria Manuela
person.givenNamePatrícia
person.identifier.ciencia-id2514-8B17-F79C
person.identifier.ciencia-id0616-9DC2-CCD3
person.identifier.ciencia-id1215-D615-204C
person.identifier.orcid0000-0001-7723-1091
person.identifier.orcid0000-0002-6398-9712
person.identifier.orcid0000-0002-3153-2830
person.identifier.ridC-3197-2018
person.identifier.scopus-author-id38361439300
person.identifier.scopus-author-id57200566502
project.funder.identifierhttp://doi.org/10.13039/501100001871
project.funder.identifierhttp://doi.org/10.13039/501100001871
project.funder.nameFundação para a Ciência e a Tecnologia
project.funder.nameFundação para a Ciência e a Tecnologia
rcaap.rightsopenAccesspt_PT
rcaap.typearticlept_PT
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relation.isAuthorOfPublication170ced6a-52fd-43de-8d15-69b01a11edfe
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relation.isAuthorOfPublication.latestForDiscovery9edd3100-4c78-4492-bd19-469a31b7253a
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