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Bottom-up factors of attention during the tourist experience: an empirical study

2020-11Journal article Restricted access
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dc.contributor.authorCampos, Ana Cláudia
dc.contributor.authorValle, Patrícia Oom do
dc.contributor.authorScott, Noel
dc.date.accessioned2020-07-24T10:51:16Z
dc.date.available2020-07-24T10:51:16Z
dc.date.issued2020-11
dc.description.abstractTourism, by definition, involves travel outside one's usual environment. This means that a tourist's attention cannot rely only on previously experienced known symbols and markers and instead derives meaning from paying attention to their surroundings. In this context, management of a visitor's attention processes is a key issue in the design of memorable tourist experiences and business success. Psychological research highlights two types of attention processes: bottom-up and top-down. This research is the first to identify factors influencing bottom-up attention during on-site experience and to examine the moderating impact of top-down factors of attention. The empirical research used questionnaires obtained from tourists participating in two animal-based experiences at a theme park. The results show that of the bottom-up factors analyzed, only two influenced attention, Rarity and Environment stimulation. Concerning the moderating influence of top-down factors, the research found that Interpersonal interaction and Task performance/Goal achievement affect the way external factors impact on attention, and that the intensity of this relation varies according to the relevance of this moderation.
dc.description.sponsorshipFCT - Foundation for Science and TechnologyPortuguese Foundation for Science and Technology [UID/SOC/04020/2019]
dc.description.versioninfo:eu-repo/semantics/publishedVersion
dc.identifier.doi10.1080/13683500.2019.1681383
dc.identifier.issn1368-3500
dc.identifier.urihttp://hdl.handle.net/10400.1/14210
dc.language.isoeng
dc.peerreviewedyes
dc.publisherRoutledge
dc.subjectCo-creation
dc.subjectTop-down
dc.subjectVisual-attention
dc.subjectCustomer interaction
dc.subjectSelective attention
dc.subjectSocial interactions
dc.subjectSatisfaction
dc.subjectConsumer
dc.subjectConceptualization
dc.subjectHeritage
dc.subjectAttention
dc.subjectBottom-up attention
dc.subjectTop-down attention
dc.subjectOn-site tourist experience
dc.subjectMemorable experience
dc.titleBottom-up factors of attention during the tourist experience: an empirical study
dc.typejournal article
dspace.entity.typePublication
oaire.citation.titleCurrent Issues in Tourism
person.familyNameCampos
person.familyNamePinto
person.givenNameAna Cláudia
person.givenNamePatrícia
person.identifier.ciencia-id9D14-5E90-B55D
person.identifier.ciencia-id1215-D615-204C
person.identifier.orcid0000-0002-5816-5137
person.identifier.orcid0000-0002-3153-2830
person.identifier.ridC-3197-2018
person.identifier.scopus-author-id56844659700
person.identifier.scopus-author-id57200566502
rcaap.rightsrestrictedAccess
rcaap.typearticle
relation.isAuthorOfPublication02762b83-254f-4977-b3a5-9e04ba3af91f
relation.isAuthorOfPublication9edd3100-4c78-4492-bd19-469a31b7253a
relation.isAuthorOfPublication.latestForDiscovery9edd3100-4c78-4492-bd19-469a31b7253a

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