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Gestão de recursos humanos no grupo Luna - processamento salarial, contratos de trabalho e comunicação interna e externa: avaliação de desempenho e necessidades de formação
| Name: | Description: | Size: | Format: | |
|---|---|---|---|---|
| 2.11 MB | Adobe PDF |
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Abstract(s)
A gestão de recursos humanos é essencial para o bom funcionamento das empresas e para a motivação do cliente interno pelo que é importante ter presente quais os seus principais desafios.
Integrado no Mestrado em Gestão de Recursos Humanos da Universidade do Algarve, o presente relatório irá abordar temas atuais relativamente às funções desempenhadas pelos Recursos humanos, com especial enfase para a formação por estar fortemente ligada ao projeto desenvolvido.
Tendo em conta que o estágio decorreu na sede do Grupo Luna Hotels & Resorts serão também abordados temas como a hotelaria e o turismo. Trata-se de um grupo que é constituído por unidades hoteleiras dispersas pelo país, tendo por isso que se adaptar à sazonalidade das diferentes zonas.
O Estágio teve uma duração de aproximadamente nove meses sendo por isso possível aprofundar os conhecimentos adquiridos ao longo do Mestrado e obter uma visão mais abrangente sobre os recursos humanos.
Serão descritas as principais actividades desenvolvidas durante o estágio e as funções desempenhadas pelo departamento, bem como as aprendizagens pretendidas e os objectivos alcançados.
Foi uma aprendizagem muito significativa a realização do presente relatório e projeto, pois foi necessário imensa pesquisa, raciocínio, dedicação e empenho.
Human resources management is essential for the good functioning of companies and for the motivation of the internal customer, so it is important to keep in mind the main challenges. As part of the Master in Human Resources Management at the University of Algarve, this report will address current issues regarding the functions performed by Human Resources, with a special emphasis on training as it is strongly linked to the developed project. Bearing in mind that the internship took place at the headquarters of the Luna Hotels & Resorts Group, topics such as hospitality and tourism will also be addressed. It is a group that consists of hotel units scattered throughout the country, therefore having to adapt to the seasonality of the different areas. The internship lasted approximately nine months and it is therefore possible to deepen the knowledge acquired during the Master's degree and obtain a more comprehensive view on human resources.The main activities developed during the internship and the functions performed by the department will be described, as well as the intended learning and the objectives achieved. The realization of this report and project was a very significant learning experience, as it required immense research, reasoning, dedication and commitment.
Human resources management is essential for the good functioning of companies and for the motivation of the internal customer, so it is important to keep in mind the main challenges. As part of the Master in Human Resources Management at the University of Algarve, this report will address current issues regarding the functions performed by Human Resources, with a special emphasis on training as it is strongly linked to the developed project. Bearing in mind that the internship took place at the headquarters of the Luna Hotels & Resorts Group, topics such as hospitality and tourism will also be addressed. It is a group that consists of hotel units scattered throughout the country, therefore having to adapt to the seasonality of the different areas. The internship lasted approximately nine months and it is therefore possible to deepen the knowledge acquired during the Master's degree and obtain a more comprehensive view on human resources.The main activities developed during the internship and the functions performed by the department will be described, as well as the intended learning and the objectives achieved. The realization of this report and project was a very significant learning experience, as it required immense research, reasoning, dedication and commitment.
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Keywords
Gestão de recursos humanos Formação Avaliação do desempenho Hotelaria