CNT2-Artigos (em revistas ou actas indexadas)
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Percorrer CNT2-Artigos (em revistas ou actas indexadas) por autor "Agapito, Dora Lúcia Miguel"
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- Destinationscape: an integrated and holistic conceptualizationPublication . Bender, Ana Carolina; Agapito, Dora Lúcia Miguel; Martins Guerreiro, Maria ManuelaDestinations are growingly acknowledged as dynamic entities requiring strategic resource management to provide value for stakeholders. In this sense, to be recognized as desirable places to visit, to live or to invest in, with a harmonious integration among the stakeholders, it is imperative to frame destinations’ distinctiveness using the experience marketing perspective. Through a combination of an integrative literature review and an academic panel with diverse expertise, this conceptual research aims to conceptualize and depict the environmental features composing destinationscape as a construct, considering the dynamic interplay of multiple ‘scapes’. As a result, the proposed conceptual framework comprises five second-order and 17 first-order dimensions. This research is expected to contribute to the theory around destination experience and experiencescape by offering a comprehensive view, where destinationscape emerges from continuous interactions between the destination’s external environment and its stakeholders. Consequently, this research contributes to destination competitiveness and governance by conceptualizing and providing a framework around destinationscape.
- The effect of pre-trip virtual reality and on-site smart device use on accessible tourism experiencesPublication . Chan, Chung-Shing; Wong, Shing Yan; Agapito, Dora Lúcia Miguel; Tam, VeledaThis study investigates the contribution of pre-visit virtual reality (VR) experiences and the use of smart devices (SDs) in enhancing accessible tourism for visitors with hearing loss at Yim Tin Tsai Island, a rural destination in Hong Kong. A total of 163 participants, including 78 individuals with varying degrees of hearing impairment and 85 persons without reported disabilities, participated in a self-guided visit. They were randomly assigned to four groups based on whether a VR experience was provided before the visit and whether SDs were used during the visit. Post-visit focus group discussions explored challenges faced, solutions proposed, and perceptions of VR and SD applications. The findings suggest that while VR and SDs offer practical and emotional benefits, visitors with hearing loss do not perceive them as particularly effective in overcoming barriers or significantly enhancing their experiences on the island. Recommendations proposed to improve tourism experiences of visitors with hearing loss include the provision of a multi-sensory environment and information supplementing the visit in VR experiences, as well as adopting a non-intrusive and intuitive approach in presenting information on smart devices.
- Reshaping the future of tourism & hospitality industry through blockchain technology: a systematic literature reviewPublication . Mountije, Yassine; Agapito, Dora Lúcia Miguel; Ramos, CeliaBlockchain is an emerging technology, and despite the growing literature on the topic, research on the use of blockchain in the tourism and hospitality industry is still fragmented. Therefore, further research is needed to explore blockchain’s applications, benefits, and obstacles from the perspective of businesses and consumers. This article aims to systematically review the extant blockchain-related literature and understand how this technology can be applied to optimise tourism and hospitality products and enhance tourist experiences. Following PRISMA guidelines, 98 peer-reviewed articles were deemed relevant to this study through a search in Scopus and Web of Science platforms. As a result of mapping research on blockchain in tourism and hospitality industry using Bibliometrix, a framework focused on applications, benefits and obstacles was developed. Findings can be used as a guide by researchers to advance the topic, as well as by stakeholders and policymakers in the field. Managers in tourism and hospitality should understand how to incorporate blockchain in businesses better, and policymakers should endeavour to develop clear regulations, especially for cryptocurrency use, which can lead to an increase in the adoption of blockchain in tourism and hospitality companies.
