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- Green supply chain management, environmental costs and supply chain performance in the hotel industry: the mediating role of supply chain agility and resiliencePublication . Ghaderi, Zahed; Shakori, Hanieh; Bagheri, Fatemeh; Hall, Colin Michael; Rather, Raouf Ahmad; Moaven, ZahraAlthough developing a green supply chain is a topic of growing interest in the hotel industry, research on hospitality green supply chain management (GSCM) is limited. This study investigates the effect of internal and external measures of GSCM on environmental cost reduction, and how environmental cost reduction improves the supply chain performance with the mediating role of agility and resilience of a green supply chain. Data were collected from 370 employees of the top-rated hotels in Tehran, Iran, and analyzed using structural equation modelling in SmartPLS software. The findings revealed that internal and external measures of green supply chain management have a positive and significant effect on the environmental cost reduction of hotels. The reduction in environmental costs directly affected the variables of green supply chain agility, green supply chain resilience and green supply chain performance. The findings also confirmed the mediating role of green supply chain agility and resilience between environmental cost reduction and green supply chain performance. Overall, the study reinforces that addressing environmental measures in the hotel industry could have favourable consequences for hotels to improve supply chain performance.
- The role of gender equality in Iranian female tourism entrepreneurs’ successPublication . Ghaderi, Zahed; Tavakoli, Rokhshad; Bagheri, Fatemeh; Pavee, SaeedehGender (in)equality in entrepreneurship has been getting more attention in recent decades. The number of female entrepreneurs repeatedly reported less than males due to cultural issues, education, and lack of support. Moreover, launching start-up apiaries is more challenging for Asian women in tourism, and the likelihood of unsuccessful experiences is higher among them. Accordingly, the lack of empirical material on female entrepreneurs in tourism and gender equality issues, especially in middle east countries, are the two main gaps. Therefore, this paper tries to reveal the Iranian female entrepreneurship experience to fulfil these gaps. This research applied a qualitative research design leading with social constructivism and critical theory. 12 Iranian female tourism entrepreneurs participated in semi-structured online interviews. The snowball sampling technique was applied to collect data that was analysed thematically. The findings of this study highlighted that family responsibility, legal disparities, credit constraints, and the social construction of gender roles and norms are among the hurdles restricting females from engaging in social and economic opportunities. Moreover, the participants mentioned that the lack of social, government, and sponsors' support and a platform for training and sharing peers' experiences impact their businesses.
- From tourist experience to satisfaction and loyalty: exploring the role of a sense of well-beingPublication . Bagheri, Fatemeh; Guerreiro, Manuela; Pinto, Patrícia; Ghaderi, ZahedDrawing on the authentic happiness theory, the aims of this article are three-fold: first, to propose a refined measurement scale for tourists’ sense of well-being; second, to investigate the impact of four categories of tourist experience on tourists’ sense of well-being; and third, to explore the effect of the sense of well-being on tourists’ satisfaction and loyalty. Data were collected from tourists spending their holidays in the Algarve, Portugal. To address the lack of an integrated measurement scale for assessing tourists’ sense of well-being, an exploratory factor analysis was initially conducted. Subsequently, the data were analyzed using structural equation modeling in WarpPLS 8.0. The findings reveal a three-dimensional scale for tourists’ sense of well-being, consisting of meaningfulness, active pleasure, and release. The results also show a significant positive impact of the four realms of tourists’ experiences on the sense of well-being. Finally, positive relationships between well-being, tourist satisfaction and loyalty are confirmed. The theoretical and practical implications, limitations, and potential directions for future research are discussed.