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Prioridades e tomada de decisão nas empresas familiares
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Abstract(s)
As empresas familiares são, de um modo geral, todas as empresas em que uma família detém o controlo e gestão do negócio e em que alguns membros (dois ou mais) da família são colaboradores (Pimentel, 2019). Pelo facto de os membros familiares considerarem um direito à participação nas decisões de forma igual, comporta dificuldades nos processos de decisão.
Este estudo, de carácter qualitativo, com base em entrevistas a 12 gestores de microempresas familiares de diferentes áreas de negócio, teve como objetivo analisar as prioridades dos gestores e os processos de tomada de decisão, nomeadamente as dificuldades e participantes nas decisões.
O guião de entrevistas com questões abertas, de escolha múltipla e em formato de escala tipo Likert, permitiu-nos observar de que forma os gerentes das empresas familiares tomam as suas decisões e qual o processo da tomada de decisão dos mesmos.
Deste modo, o presente o estudo teve como finalidade consolidar o conhecimento, entender metodologias, verificar possíveis falhas e dificuldades, propor futuros estudos, procurar desafios e assim, entender melhor o funcionamento e gestão das empresas familiares, com base na sua realidade operacional.
Family businesses are, in general, all companies in which a family has control and management of the business and in which some members (two or more) of the family are employees (Pimentel, 2019). Because family members consider the right to participate in decision making equally, there are difficulties in decision-making processes. This qualitative study, based on interviews with 12 managers of family micro-companies from different business areas, aimed to analyze the managers' priorities and the decision-making processes, namely the difficulties and participants in the decisions. The interview guide with open-ended questions, of multiple choice and in a Likert scale format, allowed us to observe how family business managers make their decisions and what their decision-making process is. In this way, the present study aimed to consolidate knowledge, understand methodologies, check for possible flaws and difficulties, propose future studies, look for challenges and thus, better understand the functioning and management of family businesses, based on their operational reality.
Family businesses are, in general, all companies in which a family has control and management of the business and in which some members (two or more) of the family are employees (Pimentel, 2019). Because family members consider the right to participate in decision making equally, there are difficulties in decision-making processes. This qualitative study, based on interviews with 12 managers of family micro-companies from different business areas, aimed to analyze the managers' priorities and the decision-making processes, namely the difficulties and participants in the decisions. The interview guide with open-ended questions, of multiple choice and in a Likert scale format, allowed us to observe how family business managers make their decisions and what their decision-making process is. In this way, the present study aimed to consolidate knowledge, understand methodologies, check for possible flaws and difficulties, propose future studies, look for challenges and thus, better understand the functioning and management of family businesses, based on their operational reality.
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Keywords
Empresas familiares Microempresas Tomada de decisão Gestão Recursos humanos