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Ética e desempenho organizacional uma investigação sobre as empresas do Algarve
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Abstract(s)
As questões da ética empresarial assumem grande relevância nas sociedades
contemporâneas, constituindo a ética um fio de prumo capaz de orientar a atuação das
empresas. Trata-se de uma temática que pela sua complexidade ainda é fruto de alguma
polémica, contudo a sua pertinência e importância tem continuado a despertar o interesse
de numerosos investigadores.
A presente dissertação abordou o tema da ética empresarial e teve como principal
objetivo estudar as variáveis de natureza ética que poderiam influenciar o desempenho
organizacional.
A revisão da literatura permitiu definir os conceitos e os desenvolvimentos
teóricos mais importantes relacionados com o tema. Permitiu também elencar um
conjunto de variáveis que podem influenciar o desempenho organizacional,
nomeadamente, gestão ética, liderança virtuosa, clima organizacional ético, código de
ética, responsabilidade social da empresa e compliance.
A investigação empírica, que incidiu sobre uma amostra de empresas do Algarve,
contemplou uma abordagem de natureza quantitativa. Foi aplicado um inquérito por
questionário aos trabalhadores e aos gestores de empresas localizadas na região. Os dados
recolhidos foram tratados com recurso a técnicas de análise univariada, para caracterizar
a amostra e multivariada, para estabelecer uma tipologia das empresas do Algarve a partir
do seu posicionamento ético, tendo-se utilizado o método Two-step Cluster Analysis.
O estudo permitiu identificar quatro tipologias de empresas algarvias
relativamente ao seu posicionamento ético. Os resultados demostraram que as empresas
da amostra têm preocupações de natureza ética, não tendo sido encontrados casos de
manifesta falta de ética. Concluiu-se, ainda, que a variável código de ética é a que mais
distingue as empresas entre si, tendo sido a que mais contribuiu para a formação dos
clusters.
Matters of business ethics assume great relevance in contemporary societies, where ethics constitute a plumb line capable of guiding the actions of companies. They concern thematics, the complexity of which still give rise to some controversy, however their pertinence and importance have continued to awaken the interest of numerous investigators. The present dissertation addressed the theme of business ethics and its main objective is to study the variables of an ethical nature that could influence organizational performance. The review of the literature allowed us to define the most important theoretical concepts and developments related to the theme. It also allows us to enunciate a group of variables that can influence the organizational performance, ethical management, virtuous leadership, the ethical organizational climate, code of ethics, corporate social responsibility and compliance. The empirical investigation which focussed on a sample of Algarve companies contemplated addressing the subject via a quantitative nature, by means of a survey with a questionnaire directed at workers and managers of companies located in the region. The data collected was processed with recourse to univariate analysis techniques in order to characterise the sample and multivariate analysis, to establish a typology of companies of the Algarve based on their ethical positioning, a Two-Step Cluster analysis having been used. The study permitted 4 types of Algarve companies based on their ethical positioning. The results showed that the sample companies were preoccupied with the nature of ethics and no cases of evident lack of ethics were found. It was also concluded that the variable code of ethics is that which most distinguishes the companies amongst themselves. It was that which contributed most to the formation of the clusters.
Matters of business ethics assume great relevance in contemporary societies, where ethics constitute a plumb line capable of guiding the actions of companies. They concern thematics, the complexity of which still give rise to some controversy, however their pertinence and importance have continued to awaken the interest of numerous investigators. The present dissertation addressed the theme of business ethics and its main objective is to study the variables of an ethical nature that could influence organizational performance. The review of the literature allowed us to define the most important theoretical concepts and developments related to the theme. It also allows us to enunciate a group of variables that can influence the organizational performance, ethical management, virtuous leadership, the ethical organizational climate, code of ethics, corporate social responsibility and compliance. The empirical investigation which focussed on a sample of Algarve companies contemplated addressing the subject via a quantitative nature, by means of a survey with a questionnaire directed at workers and managers of companies located in the region. The data collected was processed with recourse to univariate analysis techniques in order to characterise the sample and multivariate analysis, to establish a typology of companies of the Algarve based on their ethical positioning, a Two-Step Cluster analysis having been used. The study permitted 4 types of Algarve companies based on their ethical positioning. The results showed that the sample companies were preoccupied with the nature of ethics and no cases of evident lack of ethics were found. It was also concluded that the variable code of ethics is that which most distinguishes the companies amongst themselves. It was that which contributed most to the formation of the clusters.
Description
Keywords
Ética empresarial Desempenho organizacional Empresas do algarve Two-step cluster analysis