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Gestão de stocks e da melhoria contínua do armazém de Epi do ACES Algarve I - Central
| Name: | Description: | Size: | Format: | |
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| 4.45 MB | Adobe PDF |
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Abstract(s)
A área da gestão de stocks assume grande importância para o setor da saúde, dada a sua função de decisão dos bens necessários para o público alvo, a sua quantidade e onde estes se devem encontrar. Uma adequada gestão de stocks não só aumenta a capacidade de resposta da organização face à procura, como também, do ponto de vista financeiro, imobiliza capital para a mesma, sendo desejável que se diminua a despesa em stocks sem prejudicar o nível e qualidade de serviço prestado. O presente relatório, intitulado “Gestão de Stocks e Melhoria Contínua do Armazém de EPI do ACeS Algarve I – Central”, surge no âmbito da realização do Mestrado em Gestão de Unidades de Saúde na Faculdade de Economia da Universidade Do Algarve e apresenta as atividades desenvolvidas no decorrer do estágio curricular realizado no ACeS Algarve I – Central, nomeadamente no armazém de Equipamento de proteção individual (EPI), durante o período de 26 de outubro de 2021 a 18 de fevereiro de 2022. No decorrer do estágio, procedeu-se ao enquadramento dos processos e procedimentos de gestão de stocks do armazém e, posteriormente, à implementação de uma ferramenta de melhoria contínua da qualidade.
Neste relatório constam as atividades desenvolvidas no âmbito do Armazém de EPI que incidiram sobre toda a cadeia logística, desde o pedido de material e recebimento, seguindo-se da sua armazenagem, distribuição, gestão e controlo de stocks. A partir de uma análise SWOT realizada ao armazém de EPI, foram detetadas fraquezas ao nível dos protocolos correspondentes aos processos de funcionamento e ao espaço e movimentação de stocks. No sentido de superar e solucionar estas fraquezas, foi proposta como medida de gestão o uso da Auditoria, enquanto ferramenta de gestão da qualidade e melhoria contínua do armazém de EPI.
Por fim, como conclusão do estágio realizado salienta-se a importância do mesmo por permitir o contacto direto com o mundo profissional, assim como as diversas áreas da gestão em saúde como: a gestão de stocks e aprovisionamento e a gestão da melhoria contínua e qualidade.
The field of stock management is of great importance for the health sector, given its role in deciding the supplies needed by the target audience, their quantity and where they should be found. An Adequate stock management not only increases the organization's ability to respond to demand, but also, from a financial point of view, immobilizes capital, making it desirable to reduce the expense of stocks without harming the quality of service provided. This report, entitled “Gestão de Stocks e Melhoria Contínua do Armazém de EPI do ACeS Algarve I – Central”, arises within the scope of the Master's in Health Units Management at the Universidade do Algarve and presents the activities carried out during the curricular internship held at ACeS Algarve I – Central, specifically in the Personal Protective Equipment (PPE) warehouse, during the period from October 26th of 2021 to February 18th of 2022. During the internship, the warehouse stock management processes and procedures were formulated and later, a continuous quality improvement tool was implemented. This report includes the activities carried out in the PPE Warehouse and focuses on the entire logistics chain, from the request of material and its delivery to its storage, distribution, management, and stock control. Based on a SWOT analysis carried out in the PPE warehouse, weaknesses were detected in the protocols specifically in the operating processes, the lack of warehouse space and movement of stocks. In order to overcome and solve these weaknesses, the use of an Audit was proposed as a management measure to improve quality and continuous improvement of the PPE warehouse. Finally, as a reflection of the internship carried out, its importance is highlighted for allowing direct contact with the professional world, as well as the various areas of health management such as: stock and supply management and management of continuous improvement and quality.
The field of stock management is of great importance for the health sector, given its role in deciding the supplies needed by the target audience, their quantity and where they should be found. An Adequate stock management not only increases the organization's ability to respond to demand, but also, from a financial point of view, immobilizes capital, making it desirable to reduce the expense of stocks without harming the quality of service provided. This report, entitled “Gestão de Stocks e Melhoria Contínua do Armazém de EPI do ACeS Algarve I – Central”, arises within the scope of the Master's in Health Units Management at the Universidade do Algarve and presents the activities carried out during the curricular internship held at ACeS Algarve I – Central, specifically in the Personal Protective Equipment (PPE) warehouse, during the period from October 26th of 2021 to February 18th of 2022. During the internship, the warehouse stock management processes and procedures were formulated and later, a continuous quality improvement tool was implemented. This report includes the activities carried out in the PPE Warehouse and focuses on the entire logistics chain, from the request of material and its delivery to its storage, distribution, management, and stock control. Based on a SWOT analysis carried out in the PPE warehouse, weaknesses were detected in the protocols specifically in the operating processes, the lack of warehouse space and movement of stocks. In order to overcome and solve these weaknesses, the use of an Audit was proposed as a management measure to improve quality and continuous improvement of the PPE warehouse. Finally, as a reflection of the internship carried out, its importance is highlighted for allowing direct contact with the professional world, as well as the various areas of health management such as: stock and supply management and management of continuous improvement and quality.
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Keywords
Gestão de stock Qualidade Melhoria contínua EPI SNS