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Publication
Eficiência na gestão de recursos de enfermagem em caso de ausência de longa duração
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Abstract(s)
Quando se fala em gestão de cuidados de saúde não nos podemos afastar das limitações às ações dos gestores. Existem fatores, como por exemplo, o absentismo, que comprometem a eficácia dessa gestão gerando consequências que podem atingir dimensões preocupantes. No fundo, quando falamos de gestão de cuidados de saúde, estamos a falar de vidas humanas. É, por isso, de extrema importância, compreender e interpretar o fenómeno do absentismo entre profissionais de saúde, de forma a gerir este recurso de forma mais eficaz e eficiente, tendo em conta a conjuntura com as maiores ou menores dificuldades que gera.
Na classe de enfermagem, sendo a maior classe do sistema nacional de saúde, o absentismo tem um impacto significativo com consequências evidentes para a prática de cuidados de saúde.
Diariamente os gestores deparam-se com o problema do absentismo e diariamente têm de ser “criativos”, inventando formas de ultrapassar essa situação. No entanto, quando se fala de ausências de longa duração, as estratégias têm de ser pensadas e equacionadas de outra forma.
Neste trabalho de investigação estudou-se o comportamento e caracterização das ausências de longa duração entre os profissionais de enfermagem desde novembro de 2012 a maio de 2017 na Unidade de Faro do Centro Hospitalar do Algarve. A partir dos resultados obtidos foram apresentadas estratégias para a sua gestão, tendo sempre em vista a manutenção dos mais altos níveis de qualidade e segurança na prestação de cuidados de saúde.
When we talk about health care management, we cannot distance ourselves from the implications that managers' actions will have when it comes to human life. When there are factors, such as absenteeism, which can compromise the effectiveness of such management, the consequences can reach high-level dimensions. It is therefore extremely important to interpret and understand the phenomenon of absenteeism among health professionals to manage effectively and efficiently, considering the current situation and the difficulties that are experienced at a global level. The nursing class being the largest class of the national health system, its absences have a significant impact because of the consequences that they bring to the health care practice. Daily, managers are faced with the problem of absenteeism, and daily they must be flexible and use the available strategies to overcome this problem. However, when talking about long-term absences, strategies must be thought out and equated in another way, since the professional will be absent for a longer period. This study investigated the behavior and characterization of long-term absences among nursing professionals from November 2012 to May 2017, at the Faro Unit of the Centro Hospital do Algarve, and presented the most efficient strategies in their management, always aiming at maintaining the highest level of quality and safety in the health care provision.
When we talk about health care management, we cannot distance ourselves from the implications that managers' actions will have when it comes to human life. When there are factors, such as absenteeism, which can compromise the effectiveness of such management, the consequences can reach high-level dimensions. It is therefore extremely important to interpret and understand the phenomenon of absenteeism among health professionals to manage effectively and efficiently, considering the current situation and the difficulties that are experienced at a global level. The nursing class being the largest class of the national health system, its absences have a significant impact because of the consequences that they bring to the health care practice. Daily, managers are faced with the problem of absenteeism, and daily they must be flexible and use the available strategies to overcome this problem. However, when talking about long-term absences, strategies must be thought out and equated in another way, since the professional will be absent for a longer period. This study investigated the behavior and characterization of long-term absences among nursing professionals from November 2012 to May 2017, at the Faro Unit of the Centro Hospital do Algarve, and presented the most efficient strategies in their management, always aiming at maintaining the highest level of quality and safety in the health care provision.
Description
Keywords
Ausências de longa duração Enfermagem Gestão