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Exploração das percepções sobre o emprego na hotelaria no Algarve durante a COVID

2025-06-22Artigo científico Acesso aberto
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datacite.subject.sdg08:Trabalho Digno e Crescimento Económico
datacite.subject.sdg03:Saúde de Qualidade
datacite.subject.sdg10:Reduzir as Desigualdades
dc.contributor.authorCastela, Guilherme
dc.contributor.authorHenriques, Cláudia Helena
dc.contributor.authorLampreia Carvalho, Fatima
dc.contributor.authorAfonso, Carlos
dc.date.accessioned2026-04-30T11:55:09Z
dc.date.available2026-04-30T11:55:09Z
dc.date.issued2025-06-22
dc.description.abstractThe Travel and Tourism (T&T) industry is highly sensitive to extreme events like pandemics (Price et al., 2022; OECD, 2020). The COVID-19 pandemic severely disrupted the sector, leading to mobility restrictions and closures (Chowdhury and Jomo, 2020). However, it also presented opportunities for innovation (Price et al., 2022). The economic impact on Portugal's GDP was significant, with T&T's contribution dropping from 17.1% in 2019 to 8.7% in 2020 and recovering in subsequent years (WTTC, 2022). Given the Algarve's dependence on tourism, this study highlights the need for new strategies to overcome challenges (EURES, 2022). This research aims to analyse how Algarve's (South of Portugal) hospitality (hotels and restaurants) employers and employees perceived the Portuguese government's measures to address the COVID-19 crisis via a Three-Way Data Analysis multivariate statistical procedure, namely the COSTATIS method, which can be considered a more advanced or specialized version of STATIS, offering more flexibility and refinement in handling complex data relationships. The statistical procedure supports the assessment of 27 varieties of perceptions of the pandemic crisis that were collected from respondents distributed in four hospitality professional categories (restaurant and hotel managers and employees). The conclusions identify that association with a professional category in the hospitality industry tends to affect ideas regarding the potential for coping and resilience associated with organizational challenges. Members of the diverse professional categories think of the crisis in different ways due to their status and hierarchic position in business organisations. More attention should be given to what those professionals with lower status have to say about the organisational climate in the event of future crises.eng
dc.identifier.doi10.7784/rbtur.v19.3052
dc.identifier.issn1982-6125
dc.identifier.urihttp://hdl.handle.net/10400.1/28826
dc.language.isoeng
dc.peerreviewedyes
dc.publisherANPTUR - Associacao Nacional de Pesquisa e Pos Graducao em Turismo
dc.relationCentre for Tourism Research, Development and Innovation
dc.relation.ispartofRevista Brasileira de Pesquisa em Turismo
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/
dc.subjectCOVID-19 impacts
dc.subjectHospitality employment
dc.subjectBusiness organisation
dc.subjectResilience
dc.subjectCOSTATIS.
dc.titleExploração das percepções sobre o emprego na hotelaria no Algarve durante a COVID
dc.typejournal article
dspace.entity.typePublication
oaire.awardNumberUIDB/04470/2020
oaire.awardTitleCentre for Tourism Research, Development and Innovation
oaire.awardURIinfo:eu-repo/grantAgreement/FCT/6817 - DCRRNI ID/UIDB%2F04470%2F2020/PT
oaire.citation.startPagee3052
oaire.citation.titleRevista Brasileira de Pesquisa em Turismo
oaire.citation.volume19
oaire.fundingStream6817 - DCRRNI ID
oaire.versionhttp://purl.org/coar/version/c_970fb48d4fbd8a85
person.familyNameCastela
person.familyNameHenriques
person.familyNameLampreia Carvalho
person.familyNameAfonso
person.givenNameGuilherme
person.givenNameCláudia Helena
person.givenNameFatima
person.givenNameCarlos
person.identifier1514471
person.identifier.ciencia-id571D-EAE0-0BEB
person.identifier.ciencia-id6B1F-5723-C81A
person.identifier.ciencia-id1210-54E5-9F98
person.identifier.ciencia-id3713-8547-8C43
person.identifier.orcid0000-0003-0568-8265
person.identifier.orcid0000-0003-0862-2552
person.identifier.orcid0000-0002-1189-8843
person.identifier.orcid0000-0002-7827-7806
person.identifier.ridC-3919-2008
person.identifier.scopus-author-id57193486468
project.funder.identifierhttp://doi.org/10.13039/501100001871
project.funder.nameFundação para a Ciência e a Tecnologia
relation.isAuthorOfPublication75f08e2d-c3d1-4f94-9891-95382c9553db
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relation.isAuthorOfPublication918480c6-67ef-44f9-a5d8-76cd74e35b29
relation.isAuthorOfPublication.latestForDiscovery75f08e2d-c3d1-4f94-9891-95382c9553db
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