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How gastronomic image shapes tourism competitiveness: An approach with sentiment analysis

dc.contributor.authorRamos, Celia
dc.contributor.authorPinto, Karina
dc.date.accessioned2024-11-15T14:06:53Z
dc.date.available2024-11-15T14:06:53Z
dc.date.issued2024-10-18
dc.description.abstractThe competitiveness of tourist destinations is influenced by their relative attractiveness, which will play an essential role in their global success; gastronomy is one of the main motivations that lead tourists to visit a given destination. This research aims to investigate gastronomy’s role in the destination’s competitiveness and image through the analysis of online reputation, both in terms of ratings and sentiments provided by the experience, through the creation of an index of the online reputation of gastronomic image. Online restaurant reviews retrieved from TripAdvisor, from restaurants belonging to eight tourism destination regions, considered the competitive set to the Algarve, are analysed by applying sentiment analysis algorithms. With regard to the Algarve region, it was concluded that the Costa del Sol and the Tropical coast were the most competitive regions in terms of gastronomic image, where the inclusion of seafood products in meals was one of the strategic aspects used to increase the competitiveness of this region. These results can help restaurant managers and destination management organisations to better understand the different customer needs and how to increase their competitiveness.</jats:p>eng
dc.identifier.doi10.3390/app14209524
dc.identifier.issn2076-3417
dc.identifier.urihttp://hdl.handle.net/10400.1/26278
dc.language.isoeng
dc.peerreviewedyes
dc.publisherMDPI
dc.relationResearch Centre for Tourism, Sustainability and Well-being
dc.relation.ispartofApplied Sciences
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/
dc.subjectDestination competitiveness
dc.subjectGastronomic image
dc.subjectOnline reputation
dc.subjectMachine learning
dc.subjectSentiment analysis
dc.titleHow gastronomic image shapes tourism competitiveness: An approach with sentiment analysiseng
dc.typejournal article
dspace.entity.typePublication
oaire.awardTitleResearch Centre for Tourism, Sustainability and Well-being
oaire.awardURIinfo:eu-repo/grantAgreement/FCT/6817 - DCRRNI ID/UIDB%2F04020%2F2020/PT
oaire.citation.issue20
oaire.citation.startPage9524
oaire.citation.titleApplied Science
oaire.citation.volume14
oaire.fundingStream6817 - DCRRNI ID
oaire.versionhttp://purl.org/coar/version/c_970fb48d4fbd8a85
person.familyNameRamos
person.givenNameCelia
person.identifier.ciencia-idB917-D015-C2EF
person.identifier.orcid0000-0002-3413-4897
person.identifier.ridC-5119-2012
person.identifier.scopus-author-id35073165500
project.funder.identifierhttp://doi.org/10.13039/501100001871
project.funder.nameFundação para a Ciência e a Tecnologia
relation.isAuthorOfPublication08c1d098-29b0-4eaa-96f8-e03d66fcadb4
relation.isAuthorOfPublication.latestForDiscovery08c1d098-29b0-4eaa-96f8-e03d66fcadb4
relation.isProjectOfPublicationfa579efb-63c0-486e-b05d-859542b73647
relation.isProjectOfPublication.latestForDiscoveryfa579efb-63c0-486e-b05d-859542b73647

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