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Exploring consumer experiences in Wine Tourism through sentiment analysis: An assessment of Tripadvisor reviews about Wineries in France, Portugal, and Italy

2025-09-19Capítulo de livro Acesso restrito
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datacite.subject.sdg08:Trabalho Digno e Crescimento Económico
datacite.subject.sdg12:Produção e Consumo Sustentáveis
datacite.subject.sdg09:Indústria, Inovação e Infraestruturas
dc.contributor.authorSiegl, Laura
dc.contributor.authorBaptista, Ema
dc.contributor.authorRuvo, Daniele
dc.contributor.authorRamos, Celia
dc.date.accessioned2026-03-28T09:27:00Z
dc.date.available2026-03-28T09:27:00Z
dc.date.issued2025-09-19
dc.description.abstractThis study examines TripAdvisor reviews from three wineries in Europe to analyze customer perceptions and preferences in wine tourism. The investigation aims to understand the impact of online reviews on winery reputations and customer satisfaction in the context of wine tourism experiences. The study utilizes an advanced data analytics tool, namely Power BI, to analyze the development and demographics of the reviews and Orange Data Mining to conduct sentiment analysis and text mining. By examining reviews from wineries in France, Portugal, and Italy, this work identifies key themes, sentiments, and preferences expressed by customers, providing actionable insights for wineries to enhance visitor experiences and strategic decision-making in the wine tourism industry using an artificial intelligence approach.eng
dc.identifier.doi10.4018/979-8-3373-4042-5.ch017
dc.identifier.isbn9798337340425
dc.identifier.urihttp://hdl.handle.net/10400.1/28567
dc.language.isoeng
dc.peerreviewedyes
dc.publisherIGI Global Scientific Publishing
dc.relation.ispartofAdvances in Computational Intelligence and Robotics
dc.relation.ispartofAI and the Future of Smart Cooking
dc.rights.uriN/A
dc.subjectWine tourism
dc.subjectTripAdvisor
dc.subjectPortugal
dc.subjectFrance
dc.subjectItaly
dc.titleExploring consumer experiences in Wine Tourism through sentiment analysis: An assessment of Tripadvisor reviews about Wineries in France, Portugal, and Italyeng
dc.typebook part
dspace.entity.typePublication
oaire.citation.endPage495
oaire.citation.startPage463
oaire.citation.titleAI and the Future of Smart Cooking
oaire.versionhttp://purl.org/coar/version/c_970fb48d4fbd8a85
person.familyNameSiegl
person.familyNameBaptista
person.familyNameRamos
person.givenNameLaura
person.givenNameEma
person.givenNameCelia
person.identifier.ciencia-idB917-D015-C2EF
person.identifier.orcid0009-0008-9777-434X
person.identifier.orcid0009-0000-3111-1588
person.identifier.orcid0000-0002-3413-4897
person.identifier.ridC-5119-2012
person.identifier.scopus-author-id35073165500
relation.isAuthorOfPublication74d74f07-b0d4-4594-8761-8f7955e2997a
relation.isAuthorOfPublication031ac1a5-ae31-4aca-b98b-8dbb206deec6
relation.isAuthorOfPublication08c1d098-29b0-4eaa-96f8-e03d66fcadb4
relation.isAuthorOfPublication.latestForDiscovery08c1d098-29b0-4eaa-96f8-e03d66fcadb4

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