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A quality improvement approach for developing the human resources of portuguese local authorities

dc.contributor.authorCândido, Carlos
dc.contributor.authorCampeã, Manuel
dc.date.accessioned2014-05-22T14:02:49Z
dc.date.available2014-05-22T14:02:49Z
dc.date.issued2013
dc.description.abstractSeveral efforts have been made to improve the quality of human resources employed by Portuguese local authorities (HRPLA). Still, the vast majority of the personnel, including management, have low qualifications and seem to be less productive than their foreign counterparts. Based on a quality improvement approach, this paper proposes and tests a model encompassing eight management dimensions. The intention is to contribute to the development of the HRPLA. A survey assessed the importance of each management dimension, the ability of the respondents to manage these, and the actual forms of management used. Statistical tests provided support for the validity of the model and suggest that, whilst respondents consider its dimensions to be very important, their autonomy and ability to manage them is low. The main restrictions to this come from legislation, lack of management knowledge, lack of training, and politics. Results also suggest that a common language can be developed between public and private organisations.por
dc.identifier.citationCampeã, Manuel H. C. e Carlos J. F. Cândido (2013) A Quality Improvement Approach for Developing the Human Resources of Portuguese Local Authorities, International Journal of Professional Management, 8(1), 1-13por
dc.identifier.issn2042-2341
dc.identifier.otherAUT: CCA00501;
dc.identifier.urihttp://hdl.handle.net/10400.1/4038
dc.language.isoengpor
dc.peerreviewedyespor
dc.publisherIPMA- International Professional Managers Associationpor
dc.relation.publisherversionhttp://ipmajournal.com/articles/Vol8_Iss1_Article3.phppor
dc.subjectHuman resources managementpor
dc.subjectQuality managementpor
dc.subjectPublic sector managementpor
dc.subjectPortuguese local authoritiespor
dc.subjectAlgarvepor
dc.titleA quality improvement approach for developing the human resources of portuguese local authoritiespor
dc.typejournal article
dspace.entity.typePublication
oaire.citation.endPage13por
oaire.citation.issue1por
oaire.citation.startPage1por
oaire.citation.titleInternational Journal of Professional Managementpor
oaire.citation.volume8por
person.familyNameCandido
person.givenNameCarlos Joaquim Farias
person.identifier.ciencia-idDF13-9313-8491
person.identifier.orcid0000-0001-5875-1243
person.identifier.ridC-3836-2008
person.identifier.scopus-author-id6602395626
rcaap.rightsrestrictedAccesspor
rcaap.typearticlepor
relation.isAuthorOfPublication6e59a1a9-831d-4047-a7c0-1b8840dfcde7
relation.isAuthorOfPublication.latestForDiscovery6e59a1a9-831d-4047-a7c0-1b8840dfcde7

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