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Transferência das aprendizagens para o local de trabalho: o caso do Município de Faro
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| 1.11 MB | Adobe PDF |
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Abstract(s)
A formação dos indivíduos tornou-se imperativa no que concerne ao desenvolvimento do Capital Humano e competitividade das organizações. Assim os efeitos da formação profissional no processo de transferência das aprendizagens para o local de trabalho, provocam alterações comportamentais determinantes para o incremento da atividade laboral dos colaboradores. Dada a importância da avaliação da transferência das aprendizagens para o local de trabalho, este estudo de caráter quantitativo, tem como objetivos: 1) observar quais os fatores que mais influenciam a transferência de aprendizagens para o local de trabalho; e 2) observar o efeito dos quatro grandes fatores do Learning Transfer Sistem Inventory sobre a eficácia geral da formação. É ainda objetivo desta investigação, observar as perceções dos superiores e chefias dos colaboradores do Município de Faro sobre esta temática, nomeadamente no que respeita ao apoio, sanções e mudanças comportamentais dos colaboradores, bem como aferir a importância que a formação profissional assume no impacto do desempenho e sua mais-valia. Com uma amostra de 105 trabalhadores e 14 chefias do Município de Faro, os resultados mostram que os outcomes pessoais negativos e as sanções do superior são as variáveis que menos impacto têm na transferência das aprendizagens e as variáveis motivação para transferir e expetativas de desempenho, aquelas que mais influência exercem. Observou-se igualmente que são os fatores influência secundária e motivação aqueles que mais contribuem para a eficácia geral da formação. Em relação à perceção das chefias, estas consideram que a formação tem um impacto positivo no desempenho dos colaboradores, constituindo-se como uma mais-valia para a organização e para os seus recursos humanos. Em suma, a análise dos indicadores que promovem a transferência de aprendizagens da formação para o exercício profissional dos colaboradores do Município de Faro e que contribuem para a eficácia da formação e do desempenho permitirá desenvolver, moldar ou alterar metodologias formativas que viabilizem o desenvolvimento do capital humano deste organismo público, evitando assim o desperdício económico ao nível formativo e potencializando o desempenho dos recursos humanos do município.
The individuals training has become imperative with regard to the Human Capital development and organizations competitiveness. Thus, the effects of professional training in the process of learning transference to the workplace, lead to behavioral changes that are decisive for the increase in the employees' work activity. Given the importance of evaluating the learning transference to the workplace, this quantitative study aims to: 1) observe which factors most influence the transfer of learning to the workplace; and 2) observe the effect of the four major factors of the Learning Transfer System Inventory on the overall effectiveness of training. It is also the objective of this investigation to observe the perceptions of superiors and supervisors of employees in the municipality of Faro on this topic, namely with regard to support, sanctions and behavioral changes of employees, as well as to assess the importance that professional training assumes in the impact of performance and its added value. With a sample of 105 workers and 14 superiors of the Municipality of Faro, the results show that negative personal outcomes and superior sanctions are the variables that have the least impact on the transfer of learning and the variables motivation to transfer and performance expectations, those who exert the most influence. It was also observed that the secondary influence and motivation factors are the ones that most contribute to the overall effectiveness of the training. Regarding the perception of managers, they consider that training has a positive impact on the performance of employees, constituting an asset for the organization and its human resources. In short, the analysis of indicators that promote the transfer of learning from training to the professional exercise of employees in the municipality of Faro and that contribute to the effectiveness of training and performance will allow the development, molding or change of training methodologies that enable the development of capital human resources of this public body, thus avoiding economic waste at the training level and enhancing the performance of the municipality's human resources.
The individuals training has become imperative with regard to the Human Capital development and organizations competitiveness. Thus, the effects of professional training in the process of learning transference to the workplace, lead to behavioral changes that are decisive for the increase in the employees' work activity. Given the importance of evaluating the learning transference to the workplace, this quantitative study aims to: 1) observe which factors most influence the transfer of learning to the workplace; and 2) observe the effect of the four major factors of the Learning Transfer System Inventory on the overall effectiveness of training. It is also the objective of this investigation to observe the perceptions of superiors and supervisors of employees in the municipality of Faro on this topic, namely with regard to support, sanctions and behavioral changes of employees, as well as to assess the importance that professional training assumes in the impact of performance and its added value. With a sample of 105 workers and 14 superiors of the Municipality of Faro, the results show that negative personal outcomes and superior sanctions are the variables that have the least impact on the transfer of learning and the variables motivation to transfer and performance expectations, those who exert the most influence. It was also observed that the secondary influence and motivation factors are the ones that most contribute to the overall effectiveness of the training. Regarding the perception of managers, they consider that training has a positive impact on the performance of employees, constituting an asset for the organization and its human resources. In short, the analysis of indicators that promote the transfer of learning from training to the professional exercise of employees in the municipality of Faro and that contribute to the effectiveness of training and performance will allow the development, molding or change of training methodologies that enable the development of capital human resources of this public body, thus avoiding economic waste at the training level and enhancing the performance of the municipality's human resources.
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Keywords
Formação profissional Transferência das aprendizagens Eficácia geral da formação Capital humano