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Impacto do conflito trabalho-família e família-trabalho no teletrabalho durante a pandemia COVID-19: efeitos no burnout e no bem-estar dos colaboradores
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Abstract(s)
O contexto deste estudo, descreve um período onde o teletrabalho foi implementado de forma obrigatória como medida preventiva no âmbito da COVID-19. Esta transição foi acompanhada pelo aumento das exigências domésticas e familiares decorrentes do confinamento, que parece dificultar o alcance do balanço trabalho-família das famílias portuguesas, que consequentemente terá impacto a nível do bem-estar dos trabalhadores. Neste sentido, esta investigação tem como propósito observar o efeito da centralidade trabalho-família e família-trabalho (Cent TF-FT) sobre o conflito trabalho-família e família-trabalho (CTF-FT), assim como observar o efeito destas variáveis no burnout e no bem-estar dos trabalhadores em regime de teletrabalho durante a pandemia. É ainda objetivo deste estudo examinar o papel mediador do balanço TF, na relação entre CTF-FT, bem-estar e burnout. Através de uma amostra de 592 participantes, os resultados evidenciam que a maioria da amostra possui uma maior centralidade na família, e demonstraram uma dificuldade generalizada na conciliação destes dois domínios durante o período pandémico. Por fim, observaram-se diferenças de género estatisticamente significativas quanto ao burnout, onde o género feminino apresenta níveis superiores, e ainda quanto ao balanço TF, onde as mulheres apresentam uma média inferior que o sexo masculino. Os resultados obtidos através deste estudo contribuem não só para a literatura, ao fornecer informação acerca da temática do teletrabalho e interface trabalho-família, mas também para as organizações que pretendam implementar esta prática em larga escala, considerando a proteção do bem-estar dos seus colaboradores.
The context of this study describes a period where telework was mandatorily implemented as a preventive measure under COVID-19. This transition was accompanied by the increase in domestic and family demands arising from confinement, which seems to hinder the scope of the work-family balance of Portuguese families, which will consequently have an impact on the well-being of workers. In this sense, this investigation aims to observe the effect of work-family and family-work centrality (Cent TF-FT) on the work-family and family-work conflict (CTF-FT), as well as to observe the effect of these variables on burnout and the well-being of workers under teleworking during the pandemic. The aim of this study is also to examine the mediating role of the TF balance in the relationship between CTF-FT, well-being and burnout. Through a sample of 592 participants, the results show that the majority of the sample has a greater centrality in the family, and a general difficulty in reconciling these two domains during the month period. Finally, there were statistically significant gender differences regarding burnout, where the female gender has higher levels, and also regarding the TF balance, where women have a lower average than males. The results obtained through this study contribute not only to the literature, by providing information about the telework and work-family interface, but also to organizations that wish to implement this practice on a large scale, considering the protection of the well-being of their employees.
The context of this study describes a period where telework was mandatorily implemented as a preventive measure under COVID-19. This transition was accompanied by the increase in domestic and family demands arising from confinement, which seems to hinder the scope of the work-family balance of Portuguese families, which will consequently have an impact on the well-being of workers. In this sense, this investigation aims to observe the effect of work-family and family-work centrality (Cent TF-FT) on the work-family and family-work conflict (CTF-FT), as well as to observe the effect of these variables on burnout and the well-being of workers under teleworking during the pandemic. The aim of this study is also to examine the mediating role of the TF balance in the relationship between CTF-FT, well-being and burnout. Through a sample of 592 participants, the results show that the majority of the sample has a greater centrality in the family, and a general difficulty in reconciling these two domains during the month period. Finally, there were statistically significant gender differences regarding burnout, where the female gender has higher levels, and also regarding the TF balance, where women have a lower average than males. The results obtained through this study contribute not only to the literature, by providing information about the telework and work-family interface, but also to organizations that wish to implement this practice on a large scale, considering the protection of the well-being of their employees.
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Keywords
Conflito trabalho-família Trabalho-família Teletrabalho Burnout Bem-estar Centralidade trabalho-família Família-trabalho