Cocreation of the tourism experience at international sport tourism events

Mascarenhas, Margarida; Alves, Joana; Pereira, Elsa; Martins, Rute

http://hdl.handle.net/10400.1/28977

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Autores

Mascarenhas, Margarida

Alves, Joana

Pereira, Elsa

Martins, Rute

Resumo(s)

The cocreation of the tourist experience in sporting events has received little scientific attention. This study aimed to analyze the influence of cocreation of the tourist experience on the memorability of the experience through the attention and involvement of sporting event tourists, and to verify whether this influence changes with the type of experience (i.e., active participant vs. spectator). A total of 356 questionnaires was collected at two international cycling events held in Portugal in 2021. The data were analyzed with structural equation analysis and a Mann–Whitney test. Cocreation influences attention and involvement, which, in turn, help to explain the relationship between cocreation and memorability, highlighting differences between the two types of experience. For the first time, the on-site cocreation model was applied to sport tourism events. In this touristic context, experiences must be developed through a customized approach based on the creation of hedonic and eudaimonic experiences.