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Riscos psicossociais e burnout no trabalho: estudo de caso dos assistentes sociais
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Abstract(s)
Este estudo foca-se na análise dos riscos psicossociais e do Burnout entre assistentes sociais em Portugal, um grupo profissional particularmente suscetível a níveis elevados de stresse ocupacional devido à natureza emocionalmente exigente do seu trabalho. Para compreender a relação entre Burnout e a profissão, foi aplicado um questionário a assistentes sociais através de diversas plataformas, resultando em 239 respostas válidas.
A análise dos dados revelou que, de forma geral, os participantes não apresentam sintomas severos de Burnout. Contudo, foi observada uma correlação significativa entre a sobrecarga de trabalho e a exaustão emocional, um dos principais indicadores da síndrome de Burnout. Um possível motivo para a ausência de sintomas mais pronunciados pode estar relacionado com o facto de a maioria dos respondentes trabalhar com idosos, uma população que, embora exija cuidados contínuos, pode não envolver os mesmos desafios psicossociais de outros grupos mais vulneráveis. Este estudo sugere que o Burnout pode ser mais prevalente em assistentes sociais que trabalham em contextos mais complexos, exigindo uma adaptação constante às realidades políticas, económicas e sociais.
This study focuses on the analysis of psychosocial risks and burnout among social workers in Portugal, a professional group particularly vulnerable to high levels of occupational stress due to the emotionally demanding nature of their work. To explore the relationship between burnout and the profession, a questionnaire was distributed to social workers via multiple platforms, resulting in 239 valid responses. The data analysis revealed that, overall, the participants did not exhibit severe symptoms of burnout. However, a significant correlation was found between work overload and emotional exhaustion, one of the key indicators of burnout syndrome. A potential explanation for the absence of more pronounced symptoms could be that the majority of respondents work with the elderly, a population that, while requiring continuous care, may not involve the same psychosocial challenges as other more vulnerable groups. This study suggests that burnout may be more prevalent among social workers who operate in more complex contexts, requiring constant adaptation to political, economic, and social realities.
This study focuses on the analysis of psychosocial risks and burnout among social workers in Portugal, a professional group particularly vulnerable to high levels of occupational stress due to the emotionally demanding nature of their work. To explore the relationship between burnout and the profession, a questionnaire was distributed to social workers via multiple platforms, resulting in 239 valid responses. The data analysis revealed that, overall, the participants did not exhibit severe symptoms of burnout. However, a significant correlation was found between work overload and emotional exhaustion, one of the key indicators of burnout syndrome. A potential explanation for the absence of more pronounced symptoms could be that the majority of respondents work with the elderly, a population that, while requiring continuous care, may not involve the same psychosocial challenges as other more vulnerable groups. This study suggests that burnout may be more prevalent among social workers who operate in more complex contexts, requiring constant adaptation to political, economic, and social realities.
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Keywords
Riscos psicossociais Assistentes sociais Burnout Prevenção