Browsing by Author "Duarte, Ana Patrícia"
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- Authentic leadership and improved individual performance: affective commitment and individual creativity's sequential mediationPublication . Duarte, Ana Patrícia; Ribeiro, Neuza; Semedo, Ana Suzete; Gomes, Daniel RoqueAuthentic leadership has become increasingly important in the literature, attracting the attention of many scholars in the last decade. This study adopted an employee-centered perspective to guide its examination of the relationship between authentic leadership and individual performance and investigation of the sequential mediation of employees' affective commitment and individual creativity. An analysis was conducted of data collected from 214 employees working in different business sectors. The results reveal a statistically significant positive relationship between authentic leadership and employees' workplace performance, which are both directly connected and indirectly linked through the two proposed psychosocial mechanisms. The findings thus indicate that authentic leadership reinforces workers' emotional connection with their organizations, thereby increasing their individual creativity and, subsequently, promoting better on-the-job performance. This study presents new and significant results since, on the one hand, it relied on a sequential mediation analysis of variables and, on the other hand, integrated the four main constructs into a single model. The proposed model displays the chain of effects between authentic leadership, affective commitment, individual creativity, and employee workplace performance. Implications for organizational management are discussed.
- Corporate social responsibility in tourism: The case of Zoomarine AlgarvePublication . Contreiras, Joaquim; Machado, Virgílio; Duarte, Ana PatríciaThis study had a threefold purpose. First, it sought to examine the opinion of three important stakeholders – employees, visitors and members of the local community – about the corporate social responsibility (CSR) practices of the theme park, Zoomarine Algarve. Second, this study evaluated the perceptions of the public regarding the impact of the company’s activities on regional development and environmental awareness. Last, the study sought to understand if stakeholders’ opinions regarding this company’s engagement in CSR practices are related to the impacts attributed to Zoomarine Algarve’s regular functions. The methodology comprised quantitative research based on a survey administered to convenience samples of the target groups (n = 405). The results reveal that stakeholders have an extremely positive view of the theme park’s engagement in CSR practices and feel that it contributes significantly to regional development, as well as to raising the environmental awareness of visitors and local communities. The findings also show that perceptions of CSR engagement are positively related with perceived impacts.
- Corporate social responsibility in tourism: The case of Zoomarine AlgarvePublication . Contreiras, Joaquim; Machado, Virgílio; Duarte, Ana PatríciaThis study had a threefold purpose. First, it sought to examine the opinion of three important stakeholders - employees, visitors and members of the local community - about the corporate social responsibility (CSR) practices of the theme park, Zoomarine Algarve. Second, this study evaluated the perceptions of the public regarding the impact of the company?s activities on regional development and environmental awareness. Last, the study sought to understand if stakeholders? opinions regarding this company?s engagement in CSR practices are related to the impacts attributed to Zoomarine Algarve?s regular functions. The methodology comprised quantitative research based on a survey administered to convenience samples of the target groups (n = 405). The results reveal that stakeholders have an extremely positive view of the theme park?s engagement in CSR practices and feel that it contributes significantly to regional development, as well as to raising the environmental awareness of visitors and local communities. The findings also show that perceptions of CSR engagement are positively related with perceived impacts.
- Desempenho social no Zoomarine Algarve: análise das dimensões internas e externas sob a perspectiva dos gestores.Publication . Contreiras, Joaquim; Machado, Virgílio; Duarte, Ana PatríciaO presente estudo, de natureza qualitativa, pretendeu conhecer a visão dos gestores sobre o desempenho social do parque temático Zoomarine Algarve, ao identificar a estratégia e as principais práticas de responsabilidade social implementadas pela empresa, tanto a nível interno, como externo. No âmbito deste estudo foram realizadas cinco entrevistas ao CEO e a Diretores de departamentos. A informação reunida a partir das entrevistas permitiu o preenchimento de um scorecard de responsabilidade social que caracteriza e avalia o desempenho da empresa em sete dimensões: cultura ética e de responsabilidade social, ambiente, clientes, fornecedores, funcionários, acionistas e comunidade. A pontuação obtida nas várias dimensões em avaliação foi positiva, particularmente no que respeita ao relacionamento com os clientes, fornecedores, trabalhadores e comunidade.
- Empowering employers to address domestic violence and its impact on the workplacePublication . Silva, Adriana Marques; Pinto Contreiras, Joaquim; Duarte, Ana PatríciaDomestic violence affects all social and economic classes and age groups, but this type of public crime has traditionally not been linked tothe workplace. This study sought to providea new perspective on domestic violence by focusing on how it canbe addressed in work contexts. Qualitative research was conducted based on a focus group to clarify what companies in Portugal's Algarve region know about this crime and its repercussions for the workplace. The results include recurring themes, such as domestic violence as a taboo subject, the difficulty of detecting this crime at work despiteextantwell-established indicators of this problem, its repercussions for teams, unawareness of specificallyrelated labour laws and the need to train and inform workers. The findings also cover two emerging topics–corporate social responsibility and occupational health –as intervention areas. Given these results, an action plan was developed to be implemented in organisations in order to provide support to employees who are domestic violence victims.
- Planning tourism in protected natural areas: safety, soft law and conflict management between beach users. the case of surf in Aljezur, PortugalPublication . Machado, Virgílio; Contreiras, Joaquim Pinto; Duarte, Ana PatríciaThe intensification of tourism in coastal areas can increase planning problems, with potential conflicts amongst beach users affecting their safety perceptions and, ultimately, their tourist experience. Therefore, this constitutes an important concern for local authorities. The present study was conducted on an environmentally sensitive tourism destination located in a protected natural area in the Algarve, Portugal, with a quite significant level of surf tourism activities-the Aljezur municipality. In total, 245 surfers and 282 bathers were surveyed as these beach user groups have been observed to have a potential for intergroup conflict. Data were collected regarding their perceptions of personal safety, conflicts between beach users, and conflict management strategies. The respondents were also surveyed regarding how local authorities can provide strategies of soft law for a more sustainable management of surfing tourism. The findings revealed a consensus about the safety of Aljezur beaches and existence of perceived low conflict levels amongst beach users. The strategies more valued by respondents to promote surfing tourism development in the territory include the preservation of the natural resources and the developed of local regulation. Overall, these findings can be useful to the sustainable management of the surfing tourism in the territory.
- Work-family conflict’s mediating effect on the relationship between job insecurity and job satisfaction in the hospitality industry: Evidence from the Algarve, PortugalPublication . Duarte, Ana Patrícia; Contreiras, Joaquim Pinto; Seabra, Fernando MiguelThis study examined work-family and family-work conflicts’ mediating effect on the relationship between hotel workers’ job insecurity and job satisfaction in the Algarve, Portugal. The final sample comprised 166 employees who voluntarily completed a survey. SPSS and PROCESS macro software was used to analyze the data. Multiple regression analysis revealed that job insecurity is significantly related to job satisfaction both directly and indirectly via work-family conflict. Family-work conflict does not significantly mediate the abovementioned relationship. Hotel managers should continually monitor and enhance employees’ job satisfaction including providing more job security and implementing practices that foster a work-family balance.