CNT3-Livros (ou partes, com ou sem arbitragem científica)
URI permanente para esta coleção:
Navegar
Percorrer CNT3-Livros (ou partes, com ou sem arbitragem científica) por Objetivos de Desenvolvimento Sustentável (ODS) "10:Reduzir as Desigualdades"
A mostrar 1 - 2 de 2
Resultados por página
Opções de ordenação
- Public perception of the portuguese national health service: A social media sentiment analysis approachPublication . Lami Leal, Jorge; Ramos, CeliaAnalysing social media testimonials about public health is vital for understanding public perceptions and emotions, leading to better policy- making and health services. This investigation reviews recent research on sentiment analysis in healthcare, focusing on public perception of the Portuguese National Health Service (NHS) through interactions on its Instagram and Facebook pages. Using a Machine Learning approach, the study finds a negative perception of the NHS, posing a high reputational risk. It recommends persistent institutional mediation through comments and systematic sentiment analysis to monitor social media opinions, improve communication, and refine policies based on real- time feedback.
- Science communication and radical trustPublication . Fernandes, AdalbertoThis chapter will defend the following claim: Science communication may produce radical trust, characterised by a lack of scientific knowledge. The aim is to better understand what radical trust consists of and what its relationship to knowledge in science communication is. The second claim that will be argued is that this kind of radical trust may (1) result from a rational choice to voluntarily abstain from trying to understand complex science and simply accept what experts have to say; or (2) it can be the result of socioeconomic disadvantage that force people to trust science radically. This means that there are two kinds of radical trust in science, and science communication should be critically aware of what types of radical trust it is contributing to.