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- A tourism research agenda for PortugalPublication . Silva, João Albino; Rodrigues, Paulo M. M.; Mendes, Júlio; Pereira, Luis NobreThe need to direct research towards the tourism industry is related to the increasingly competitive environment it fi nds itself in, especially in terms of services rendered, having grown more complex in the features and critique that comprise the tourist experience, and as economic and social agents become more selective regarding both demand and supply. Possessing information and the proper understanding of the real needs of information users and those responsible for public and private decision-making processes at the action and intervention levels becomes a fundamental issue for sustainable tourism growth and its statement for international competitiveness. This paper proposes a tourism research agenda for Portugal in order to guide future developments towards the industry’s needs.
- The tourism position in the Algarve economic structure: a regional analysisPublication . Andraz, Jorge Miguel; Silva, João Albino; Viegas, CarlosThis paper analyses the evolution of the Algarve’s economic structure and the position achieved by tourist activity in the region between 1995 and 2003 to evaluate the region’s degree of specialization on tourism. The methodology applies the regional analysis tools, in particular the location and specialization indicators and the analysis is developed both at the inter-regional and intra-regional levels. The results suggest that the Algarve is the second most specialized region in the country, together with the region of Madeira, and behind the region of Azores. In the basis of this phenomenon are the sector of hotels and restaurants, which is directly connected to tourism, and other sectors such as fishery, trade, transports, communications and other services, which are indirectly connected to tourism. Furthermore, the focuses of concentration are limited to the coast line, with particular relevance in the areas of Albufeira, Vila do Bispo and Portimão.
- The Interview: methodological framework in the study of 'tourism and economics: the Faro Airport (1946-73)'Publication . Pereira, Renato Nuno; Leite, Joaquim da Costa; Silva, João AlbinoThis methodological paper defines how to interview people regarding the decision-making process, construction and operation of Faro Airport and its role in the Portuguese tourism policy for the Algarve between 1946 and 1973. The interviewee’s age makes these interviews urgent and unique. We will hear retired workers and people who held head positions at the airport or in other relevant public or private organizations. The interviews will allow the access to data otherwise not attainable or not sufficiently evident in other sources, such as documents. The interview consists of hearing the stories of the people, as a narrative, being the interview a semi-structured, guided and unstructured mix. The use of photographs during the interview will help respondents recall events that occurred decades ago. The interviewee will be selected by snowball sampling technique. Content analysis is the method to obtain data from the transcripts of the interviews, in order to construct a coherent narrative and with the contribution of all the interviews and interviewee. As field instruments, we will use an informed consent form, photographs and the confidentiality form after the interview, which responds to the ethical requirement for confidentiality, consequences of the interview and the role of the researcher.
- The interview: methodological framework in the study of "Tourism and economics: the Faro airport (1946-73)"Publication . Pereira, Renato Nuno; Leite, Joaquim da Costa; Silva, João AlbinoThis methodological paper defines how to interview people regarding the decision-making process, construction and operation of Faro Airport and its role in the Portuguese tourism policy for the Algarve between 1946 and 1973. The interviewee’s age makes these interviews urgent and unique. We will hear retired workers and people who held head positions at the airport or in other relevant public or private organizations. The interviews will allow the access to data otherwise not attainable or not sufficiently evident in other sources, such as documents. The interview consists of hearing the stories of the people, as a narrative, being the interview a semi-structured, guided and unstructured mix. The use of photographs during the interview will help respondents recall events that occurred decades ago. The interviewee will be selected by snowball sampling technique. Content analysis is the method to obtain data from the transcripts of the interviews, in order to construct a coherent narrative and with the contribution of all the interviews and interviewee. As field instruments, we will use an informed consent form, photographs and the confidentiality form after the interview, which responds to the ethical requirement for confidentiality, consequences of the interview and the role of the researcher.
- Segmenting visitors based on willingness to pay for recreational benefits: The case of Leiria National ForestPublication . Oliveira, Fernanda; Pintassilgo, Pedro; Valle, Patrícia do; Mendes, Isabel; Silva, joãoThis article uses a criterion-based method to segment visitors in the context of a contingent valuation survey. The National Forest of Leiria, located in central Portugal, is used as case study. Respondents are assigned to segments through a chi-squared automatic interaction detector method according to their willingness to pay for recreational improvements. This method identifies the main socio-economic and behavioural variables that differentiate the segments. The results show that the segment with the largest willingness to pay is formed by visitors who contribute to environmental protection and rate their recreational experience in the forest as very good. Besides these environmentally friendly' visitors, two other segments show willingness to pay above average: graduates' and forest neighbours'. The study shows how the rich set of data provided by contingent valuation studies can be used to segment visitors, and therefore to support the planning and management of recreational facilities.
- Tourist satisfaction and destination loyalty intention: A structural and categorical analysisPublication . Pinto, Patrícia; Silva, João Albino; Mendes, Júlio; Manuela Guerreiro, MariaThis study explores the relationship between travel satisfaction and destination loyalty intention. The research was conducted with 486 tourists visiting Arade, a Portuguese tourist destination. Taking as the basis the use of structural equation modelling (SEM), the results substantiate the importance of tourism satisfaction as a determinant of destination loyalty. Also, a categorical principal components analysis (CATPCA) provides a detailed analysis of this cause-effect relationship by establishing that greater levels of satisfaction (measured by overall satisfaction in terms of holiday experience, destination attributes and met expectations) result in increased likelihood of future repeat visits and a keen willingness to recommend the destination to others. Clusters of tourists were also identified and characterized in relation to satisfaction levels and loyalty intentions. These analyses provide a useful background in the planning of future tourist marketing strategies.