CNT2-Artigos (em revistas ou actas indexadas)
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- An overview of mindfulness theories applied to tourism: systematic review update and bibliometric analysisPublication . Iacob, Vivien; Neves de Jesus, Saúl; Carmo, CláudiaThis paper presents a systematic review update regarding mindfulness theories applied to tourism, complemented with a bibliometric analysis. Scientific studies listed in the WOS, SCOPUS, PubMed and PsycInfo databases were analysed using PRISMA guidelines. Twenty-five studies were selected for review from 670 records identified. In recent years, mindfulness has proved to be a promising area of research in tourism, and the number of published studies is increasing. The findings reveal a positive association between mindfulness and tourism experiences, suggesting that tourists who adopt states of mindfulness during their travels benefit from increased pro-environmental behaviours, satisfaction levels, and memorable experiences, leading to destination loyalty. This study provides an in-depth overview of the literature, and helps redress the lack of bibliometric studies in this field. It also identifies common areas of current research interest, offers insights into commonly studied themes, and seeks to raise awareness about the relevance of the concept of mindfulness in tourist experiences and well-being by suggesting implications for research and tourism management.
- Creating new opportunities for tourism development through cross-border collaboration: shedding light on overlooked destinationsPublication . Pardo, Maria Carmen; Almeida, Sofia; Campos, Ana CláudiaPurpose – The aim of this investigation is to explore opportunities for advancing cross-border tourism in the Iberian Peninsula. Methodology/Design/Approach – In this study, focus groups and in-depth interviews were conducted to both public and private stakeholders in the cross-border regions. Findings – Findings indicate that the cross-border areas in Portugal and Spain are perceived by stakeholders from both countries as familiar territories and also that there are signs of transnational cooperation. This indicates there is significant potential for the advancement of cross-border tourism in the Iberian Peninsula. Nonetheless, the study concludes that more initiatives are required, beginning with the creation of an adequate organization to build the cross-border destination. Originality of the research – The research delivers managerial insights to assist public and private actors in developing this cross-border destination, such as the need to curtail contextual expenses or accentuate the public sector’s role in stimulating private sector’s involvement in the process.
- Editorial 49Publication . Baião Gato, Maria Assunção; Cruz, Ana RitaIssue 49 of CIDADES, Comunidades e Territórios (CITIES, Communities and Territories) features a thematic dossier titled “Between the digital and the urban: readings of the changing space” coordinated by Isabel Carvalho, Sílvia Leiria Viegas, Adriana Nascimento, and Tamara Egler. Digital media are increasingly reshaping how urban life is experienced, represented, and studied. This dossier offers a glimpse into these transformations through 6 articles, 2 essays, and 3 additional contributions exploring the relationship between technology, art and politics. Overall, the authors reflect on how technopower and polarization dynamics take place, namely with reference to a few case studies, while discussing how urban resistance and reconfiguration can be organized around collective initiatives and social movements. These contributions underscore how digital media can enable new forms of knowledge production and civic engagement, inviting researchers to reconsider the boundaries between analysis, intervention, and collaboration in contemporary urban studies.
- Factors shaping spectators’ consumption patterns: controversial arisings from an international sport tourism eventPublication . Mascarenhas, Margarida; Vieira, Henrique; Martins, RutePurpose – Sport events’ contribution to the destinations’ local economy implies in-depth knowledge of the economic benefits generated by non-resident spectators (NRS). Thus, this study aims to answer: What is the profile and shaping factors of the consumption patterns of the several types of NRS in international surf tourism events? Design/methodology/approach – A total of 263 questionnaires applied to the NRS of an international surf event were collected and analysed. The identification of the NRS profile and the predictive factors of their total expenditure were performed through the correlation of factors and multiple linear regression, respectively. Findings – Mostly, the event attracted generation Y NRS, with a high level of education and regular sport practice. The results showed differences among the NRS: the ‘‘casuals’’ included more women than men; the ‘‘extensioners’’ integrated the NRS whose surfing practice is higher; the ‘‘event visitors’’/’’time switchers’’ mostly integrated the domestic tourism flows; the ‘‘casuals’’ and ‘‘extensioners’’ spent the most at the destination, and those whose intention to recommend/revisit the destination, respectively, was higher; and the shaping factor that most influenced the increase in NRS expenditure was the overnight stay, added by older age, higher education level and foreign origin. Originality/value – Regardless of the initial motivation that led to the trip to the destination, the results verified that the event’s attributes are capable of contributing to the recommendation/visitation of the destination. Consequently, the study of economic benefits (tangible and intangible) provided by sport events in destinations should be guided by an integrative analysis of NRS.
- Mapping organizational culture, work motivation and innovative behaviour, before and during the crisis: a bibliometric analysisPublication . Rodrigues Guita Almeida, Maria Helena; Kumi, S.; Lampreia Carvalho, FatimaAbstract COVID-19 and the Russia–Ukraine war have profoundly transformed the organisational culture of many organisations, shifting from a focus on security to innovation, which poses a major challenge for managers in all aspects of service delivery, including the healthcare sector. This article addresses gaps in the literature by exploring and mapping the evolution of organisational culture, work motivation, and innovative behaviour before and during the crisis (2012–2018), and summarises the relationship between these variables in 25 selected articles. A literature review on Web of Science with bibliometric analysis and RStudio was conducted. The dynamics, associations, dimensions, and networks that emerge as a way of adapting to new contexts to foster innovation are examined. Results indicate that keywords have evolved over time, and a positive and significant relationship between organisational culture, motivation, and innovation was also identified. The findings suggest that organisations should focus on organisational culture to leverage it as a tool for motivating and fostering innovative behaviour in the workplace.
- Improving trust in online reviews: a machine learning approach to detecting artificial intelligence-generated reviewsPublication . Ana Marta Santos; Antonio, NunoIn the hotel industry, social reputation is critical. Consumers increasingly rely on online reviews for accommodation decisions, making Artificial Intelligence (AI) generated fraudulent reviews a significant threat. Distinguishing between genuine and AI-generated reviews is essential for hotels to maintain credibility. This study creates a unique dataset of AI-generated reviews and combines vectorization methods with text-based features to build a Machine Learning model for identifying nongenuine reviews. Results show that incorporating text-based features significantly improves detection accuracy, and simpler vectorization methods can be effective for simpler datasets. This study contributes to academia by providing a novel methodology and publicly available dataset for further research, and to the hotel industry by enhancing credibility and consumer trust through better review filtering.
- Economic reconversion and the creation of new trajectories in peripheral mining regions: proposing a theoretical frameworkPublication . Belisario, Helen; Pinto, Hugo; Guimarães, Liliane de OliveiraSeveral regions around the world face the challenge of renewing their economies when the usual growth trajectory begins to weaken. In territories where a particular economic activity predominates - a lock-in, as in the case of mining regions it is considered essential to define new trajectories that allow for economic diversification following the closure of extraction activities. These regions are at a critical juncture to plan for future diversification. This article seeks, based on the literature of evolutionary economic geography (EEG), to expand the understanding of the relationship between mining in peripheral areas and regional diversification, highlighting the role of regional actors in creating new trajectories, whether related to mining or not. The search for a path creation model that considers social, environmental, and economic aspects is becoming increasingly important, both for civil society and for initiatives from national, international, and regulatory bodies. As such, the discussion about path development has gained significant prominence in political agendas and civil dialogues. The article presents a theoretical framework that cyclically integrates the creation of new trajectories, influenced by the actions of local agents, who also contribute to strengthening territorial resilience.
- Customer destination-based experience and loyalty: exploring the role of tourists’ emotionsPublication . Piedade, David; Martins Guerreiro, Maria Manuela; Pinto, PatríciaPurpose – Following an experiential marketing approach, this study addresses whether customer destination-based experiences (CDBE) affect tourists’ loyalty and emotions and if positive and negative emotions mediate this relationship. Hence, this study aims to verify the role positive and negative emotions play in the link between CDBE and tourists’ loyalty in a safe and joyful tourism destination in Europe. Design/methodology/approach – A conceptual model was tested using data collected from tourists visiting the Algarve region, a mature seaside tourism destination in southern Portugal. The relationships implicit in the model were tested through the partial least squares structural equation modelling method. Findings – The findings highlight that positive and negative tourist’s emotional responses mediate the relationship between CDBE and loyalty. Moreover, tourists’ experience and loyalty are influenced by their positive and negative emotions. Practical and theoretical implications are discussed. Originality/value – Leveraged on extant research gaps, this study contributes to deepening the existing tourism literature by discussing whether CDBE affect tourists’ loyalty and emotions and whether these positive and negative emotions mediate that relationship in the context of a highly appraised touristic destination in Europe.
- Multi-level evolutionary model for smart tourism transition: a pilot test in the Andalusian region (Spain)Publication . Puig-Cabrera, Miguel; Foronda-Robles, ConcepciónThe transition from traditional to smart tourism destinations requires structured theoretical models that can capture the complexity of stakeholder engagement and behavioural change. This study introduced and empirically tested the multi-level evolutionary model, which conceptualizes smart tourism development as a sequential process across four stages: knowledge, awareness, commitment, and action. The proposed framework was then validated based on a survey of 350 public and private tourism stakeholders in Andalusia (Spain) and partial least squares structural equation modelling analysis. The results confirmed significant and positive relationships between each stage and demonstrated that the adoption of smart tourism is not a one-time event but a gradual evolution requiring cumulative engagement. The findings provide empirical evidence that knowledge fosters awareness, awareness nurtures commitment, and commitment ultimately drives tangible actions towards smart tourism practices. The study offers actionable insights for destination managers and policymakers, while emphasizing the need for integrated strategies that align technological innovation, stakeholder participation, and sustainability goals to ensure the success of the smart destination transition.
- Does guests-perceived value for money affect WOM and eWOM? The impact of consumer engagement on SNS on eWOMPublication . Quiroga Souki, Gustavo; Oliveira, Alessandro Silva de; Barcelos, Marco Túlio Correa; Martins Guerreiro, Maria Manuela; da Costa Mendes, Júlio; Moura, Luiz Rodrigo CunhaPurpose – Hotels provide high-quality guest experiences to generate perceived value for money (PVM), positively influencing word-of-mouth (WOM) and electronic word-of-mouth (eWOM) communication. This study aims to (1) verify the impacts of the perceived quality by the guests about their experiences in hotels on their PVM; (2) inspect the influence of guests’ perception of hotel prices on PVM; (3) examine the impacts of guest PVM on their hotel experiences on WOM and eWOM and (4) investigate the consequences of the hotel guests’ behavioural engagement on social networking sites (HGBE-SNS) on eWOM. Design/methodology/approach – This quantitative and descriptive study consists of a survey with 371 guests who evaluated their experiences at three hotels in Brazil. PLS-SEM tested the hypothetical model that resorted to the stimulus-organism-response theory (S-O-R), proposed by Mehrabian and Russell (1974). Cluster Analysis compared the PVM, WOM and eWOM of groups of hotel guests with different levels of social media engagement. Findings – Perceived quality by hotel guests positively impacts PVM. Perceived price negatively influences PVM. PVM had a positive and robust impact on WOM. PVM impacts and explains weakly eWOM. In contrast, HGBE-SNS affects and better explains eWOM than PVM. Originality/value – This unprecedented investigation concomitantly exhibits the relationships between perceived quality, price, PVM, WOM, eWOM and HGBE-SNS. Hotels must offer high perceived quality experiences to influence PVM and WOM positively. PVM is unable to stimulate eWOM strongly. HGBE-SNS is pivotal for guests to share their hotel experiences through eWOM. This study suggests marketing strategies for hospitality companies to amplify customer engagement on SNS.