CNT2-Artigos (em revistas ou actas indexadas)
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Percorrer CNT2-Artigos (em revistas ou actas indexadas) por Objetivos de Desenvolvimento Sustentável (ODS) "08:Trabalho Digno e Crescimento Económico"
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- Academic social entrepreneurship: a contemporary reflection from schumpeter’s economic sociologyPublication . Pinto, Hugo; Sampaio, Fábio; Ferreira, Sílvia; Elston, Jennifer NicoleEntrepreneurship has gained significant relevance in contemporary societies due to its role in generating economic and social value, including job creation, new businesses, and technological and social innovations. Scientific interest in entrepreneurship, which dates back to the 17th century, has increased since the 1990s. This field of study has evolved to encompass not only strict business creation but also impactful social initiatives. This article explores the intersection of academic and social entrepreneurship, examining factors to understand impactful initiatives through the seminal ideas presented by Joseph Schumpeter. The text offers insights and recommendations for advancing the transdisciplinary study of academic social entrepreneurship starting from an Economic Sociology perspective.
- Certification, maintenance and decertification of standardised innovation management systems: Motivations, barriers and benefitsPublication . Mendes de Saboya , Liana; Candido, Carlos Joaquim Farias; Cesário, MarisaThe role of standardised innovation management systems (SIMS) in fostering organisational innovation has been largely overlooked in the literature. This study addresses this gap by investigating the certification, maintenance, and decertification of SIMS. Using a descriptive and inductive methodology, the research analyses primary data from 94 Portuguese organisations with certified SIMS. The findings reveal a strong prevalence of internal motivations for certification, low implementation obstacles, and significant benefits, suggesting that these firms have successfully internalised the SIMS standard into their innovation management processes. Maintenance motivations are also strong, particularly internal ones, which align well with the critical success factors for sustaining certification. The benefits of maintaining SIMS are substantial, particularly internal benefits, as initial external motivations for certification often evolve into internal maintenance motivations. Decertification motivations and propensity are weak among the sample firms. Expectations of negative performance impacts following potential decertification are also low, likely because these organisations have effectively internalised the SIMS standard. This study is the first to explore the maintenance and decertification of SIMS, providing evidence that SIMS can deliver substantial benefits, be efficiently maintained, and continuously enhance innovation and competitiveness. As a result, most organisations exhibit little interest in decertification. The findings offer significant contributions to research and provide actionable insights for practitioners, suggesting that innovation management systems can indeed be standardised with considerable benefits.
- Coagglomeration patterns in portuguese labour-intensive industries: complementarity and specialisation dynamicsPublication . Cesário, MarisaThe aim of this paper is to analyse the patterns of industrial agglomeration in Portugal in order to understand their underlying dynamics. Industries tend to be concentrated geographically, rather than due to random causes, natural advantages or Marshallian forces. Empirically, industry pairwise coagglomeration is measured using the Ellison and Glaeser (1997) metric, with the goal of understanding the complementarity versus specialisation dynamics behind the industrial geographic concentration in Portugal. It is concluded that the most prominent industrial clusters in Portugal are as follows: textiles and clothing, footwear and transport, each one having a different agglomeration dynamic. While some sectors tend to benefit more from the interdependencies along the value chain (meaning vertical industrial relationships, related to complementary dynamics), others are more vulnerable to labour pooling (more to do with horizontal industrial relationships and specialisation dynamics), and others to both. For policymakers, for instance, it is of great use to know exactly the right triggers as the success of any programme results from the suitability of the initiatives being financially supported.
- Cognitive, affective and behavioural repercussions of perceived quality in tourism vocational education: insights from self-determination theoryPublication . Silva, Rejane Santana da; Quiroga Souki, Gustavo; Oliveira, Alessandro Silva de; Vieira, Luís Sérgio; Dionísio Serra, Manuel AntónioPurpose – This study aimed to investigate the influence of the perceived quality by students regarding their experiences in vocational schools in tourism, hospitality and food service on cognitive and affective responses (satisfaction, self-efficacy expectations and self-regulation strategies of motivation for learning - SRSML) and commitment (behavioural response). Design/methodology/approach – A cross-sectional survey was conducted with 454 students from twelve Turismo de Portugal IP-affiliated schools. The theoretical framework was rooted in Self-Determination Theory (SDT) and PLS-SEM, using ADANCO 2.3 software to test the proposed model. Findings – Perceived quality by students concerning their school experiences are socio-contextual factors that directly influence their satisfaction and self-efficacy expectations (cognitive and affective responses). Satisfaction and self-efficacy expectations positively affected SRSML. Finally, satisfaction and the SRSML positively impacted the students` commitment to schools (behavioural response). Originality/value – This study contributes to academia by comprehensively addressing 16 perceived quality dimensions within vocational education. It aligns with SDT, revealing that socio-contextual factors affect students’ cognitive, affective, and behavioural responses. Additionally, it demonstrates positive relationships between student satisfaction, self-efficacy expectations, SRSML, and students’ commitment to vocational education institutions. This study emphasises the multidimensional nature of perceived quality, urging educational institutions to address tangible and intangible dimensions to develop strategies to provide high-quality experiences, increasing students` satisfaction, self-efficacy expectations, motivation, and commitment.
- Creating new opportunities for tourism development through cross-border collaboration: shedding light on overlooked destinationsPublication . Pardo, Maria Carmen; Almeida, Sofia; Campos, Ana CláudiaPurpose – The aim of this investigation is to explore opportunities for advancing cross-border tourism in the Iberian Peninsula. Methodology/Design/Approach – In this study, focus groups and in-depth interviews were conducted to both public and private stakeholders in the cross-border regions. Findings – Findings indicate that the cross-border areas in Portugal and Spain are perceived by stakeholders from both countries as familiar territories and also that there are signs of transnational cooperation. This indicates there is significant potential for the advancement of cross-border tourism in the Iberian Peninsula. Nonetheless, the study concludes that more initiatives are required, beginning with the creation of an adequate organization to build the cross-border destination. Originality of the research – The research delivers managerial insights to assist public and private actors in developing this cross-border destination, such as the need to curtail contextual expenses or accentuate the public sector’s role in stimulating private sector’s involvement in the process.
- Culture to commitment: hr blueprint for sustainable hospitality-tourism academia growthPublication . Sahoo, Debasis; Sinha, Satyajit; Ghaderi, Zahed; Bagheri, FatemehThis study examines the relationship between organizational culture (OCu), job satisfaction (JBS), and organizational commitment (OCo) in Indian hospitality and tourism higher education institutions (HEIs) using the OCTAPACE framework. Grounded in Social Exchange, Organizational Support, and OCu theories, it assesses cultural influences on commitment directly and via JBS. Data from 386 teaching and non-teaching staff were collected through stratified purposive sampling, using validated scales and acknowledging limitations from the lack of a central database. Analysis employed Partial Least Squares Structural Equation Modelling (PLS-SEM). Results show that OCu significantly enhances JBS and commitment, with JBS partially mediating this link. Findings offer actionable insights for HR policy, leadership strategies, and employee retention in service-oriented academic contexts.
- Customer destination-based experience and loyalty: exploring the role of tourists’ emotionsPublication . Piedade, David; Martins Guerreiro, Maria Manuela; Pinto, PatríciaPurpose – Following an experiential marketing approach, this study addresses whether customer destination-based experiences (CDBE) affect tourists’ loyalty and emotions and if positive and negative emotions mediate this relationship. Hence, this study aims to verify the role positive and negative emotions play in the link between CDBE and tourists’ loyalty in a safe and joyful tourism destination in Europe. Design/methodology/approach – A conceptual model was tested using data collected from tourists visiting the Algarve region, a mature seaside tourism destination in southern Portugal. The relationships implicit in the model were tested through the partial least squares structural equation modelling method. Findings – The findings highlight that positive and negative tourist’s emotional responses mediate the relationship between CDBE and loyalty. Moreover, tourists’ experience and loyalty are influenced by their positive and negative emotions. Practical and theoretical implications are discussed. Originality/value – Leveraged on extant research gaps, this study contributes to deepening the existing tourism literature by discussing whether CDBE affect tourists’ loyalty and emotions and whether these positive and negative emotions mediate that relationship in the context of a highly appraised touristic destination in Europe.
- Destination marketing organisations: envisioning a regenerative tourism operating modelPublication . Crabolu, Gloria; Torres-Delgado, Anna; Ribeiro, Manuel AlectorThis study critically evaluates Destination marketing organisations (DMOs) within the paradigm of regenerative tourism, shifting from conventional operating models primarily centred on marketing and economic growth to a regenerative-oriented framework. Building on the scarce tourism transition literature, this study integrates participatory normative scenario-building with the Three-Horizons framework in workshops with 26 DMO managers. It examines current DMO activities, identifies key operating characteristics, and explores how these align with either traditional or regenerative approaches. The findings highlight a need for DMOs to broaden their activities beyond traditional promotion, to include stewardship, management and regenerative marketing. Theoretically, this study contributes to advancing the understanding of regenerative tourism within DMOs, helping bridge the gap between its theoretical foundations and real-world practice. Methodologically, it provides a replicable and adaptable tool for participatory foresight in tourism governance. It contributes a manifesto offering actionable pathways to guide policymakers and DMOs in transitioning towards regenerative tourism futures.
- Destinationscape: an integrated and holistic conceptualizationPublication . Bender, Ana Carolina; Agapito, Dora Lúcia Miguel; Martins Guerreiro, Maria ManuelaDestinations are growingly acknowledged as dynamic entities requiring strategic resource management to provide value for stakeholders. In this sense, to be recognized as desirable places to visit, to live or to invest in, with a harmonious integration among the stakeholders, it is imperative to frame destinations’ distinctiveness using the experience marketing perspective. Through a combination of an integrative literature review and an academic panel with diverse expertise, this conceptual research aims to conceptualize and depict the environmental features composing destinationscape as a construct, considering the dynamic interplay of multiple ‘scapes’. As a result, the proposed conceptual framework comprises five second-order and 17 first-order dimensions. This research is expected to contribute to the theory around destination experience and experiencescape by offering a comprehensive view, where destinationscape emerges from continuous interactions between the destination’s external environment and its stakeholders. Consequently, this research contributes to destination competitiveness and governance by conceptualizing and providing a framework around destinationscape.
- Does guests-perceived value for money affect WOM and eWOM? The impact of consumer engagement on SNS on eWOMPublication . Quiroga Souki, Gustavo; Oliveira, Alessandro Silva de; Barcelos, Marco Túlio Correa; Martins Guerreiro, Maria Manuela; da Costa Mendes, Júlio; Moura, Luiz Rodrigo CunhaPurpose – Hotels provide high-quality guest experiences to generate perceived value for money (PVM), positively influencing word-of-mouth (WOM) and electronic word-of-mouth (eWOM) communication. This study aims to (1) verify the impacts of the perceived quality by the guests about their experiences in hotels on their PVM; (2) inspect the influence of guests’ perception of hotel prices on PVM; (3) examine the impacts of guest PVM on their hotel experiences on WOM and eWOM and (4) investigate the consequences of the hotel guests’ behavioural engagement on social networking sites (HGBE-SNS) on eWOM. Design/methodology/approach – This quantitative and descriptive study consists of a survey with 371 guests who evaluated their experiences at three hotels in Brazil. PLS-SEM tested the hypothetical model that resorted to the stimulus-organism-response theory (S-O-R), proposed by Mehrabian and Russell (1974). Cluster Analysis compared the PVM, WOM and eWOM of groups of hotel guests with different levels of social media engagement. Findings – Perceived quality by hotel guests positively impacts PVM. Perceived price negatively influences PVM. PVM had a positive and robust impact on WOM. PVM impacts and explains weakly eWOM. In contrast, HGBE-SNS affects and better explains eWOM than PVM. Originality/value – This unprecedented investigation concomitantly exhibits the relationships between perceived quality, price, PVM, WOM, eWOM and HGBE-SNS. Hotels must offer high perceived quality experiences to influence PVM and WOM positively. PVM is unable to stimulate eWOM strongly. HGBE-SNS is pivotal for guests to share their hotel experiences through eWOM. This study suggests marketing strategies for hospitality companies to amplify customer engagement on SNS.
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