Escola Superior de Gestão, Hotelaria e Turismo
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Percorrer Escola Superior de Gestão, Hotelaria e Turismo por Objetivos de Desenvolvimento Sustentável (ODS) "11:Cidades e Comunidades Sustentáveis"
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- Cognitive, affective and behavioural repercussions of perceived quality in tourism vocational education: insights from self-determination theoryPublication . Silva, Rejane Santana da; Quiroga Souki, Gustavo; Oliveira, Alessandro Silva de; Vieira, Luís Sérgio; Dionísio Serra, Manuel AntónioPurpose – This study aimed to investigate the influence of the perceived quality by students regarding their experiences in vocational schools in tourism, hospitality and food service on cognitive and affective responses (satisfaction, self-efficacy expectations and self-regulation strategies of motivation for learning - SRSML) and commitment (behavioural response). Design/methodology/approach – A cross-sectional survey was conducted with 454 students from twelve Turismo de Portugal IP-affiliated schools. The theoretical framework was rooted in Self-Determination Theory (SDT) and PLS-SEM, using ADANCO 2.3 software to test the proposed model. Findings – Perceived quality by students concerning their school experiences are socio-contextual factors that directly influence their satisfaction and self-efficacy expectations (cognitive and affective responses). Satisfaction and self-efficacy expectations positively affected SRSML. Finally, satisfaction and the SRSML positively impacted the students` commitment to schools (behavioural response). Originality/value – This study contributes to academia by comprehensively addressing 16 perceived quality dimensions within vocational education. It aligns with SDT, revealing that socio-contextual factors affect students’ cognitive, affective, and behavioural responses. Additionally, it demonstrates positive relationships between student satisfaction, self-efficacy expectations, SRSML, and students’ commitment to vocational education institutions. This study emphasises the multidimensional nature of perceived quality, urging educational institutions to address tangible and intangible dimensions to develop strategies to provide high-quality experiences, increasing students` satisfaction, self-efficacy expectations, motivation, and commitment.
- Digital cultural heritagePublication . Portalés, Cristina; Rodrigues, Joao; Rodrigues Gonçalves, Alexandra; Alba, Ester; Sebastián, JorgeMost contemporary thinkers agree that we are going through a time of historical change, building a different concept and model of social interrelation. Our ways of life and work have changed, as have the ways in which we communicate and relate to each other. Likewise, an increasing consensus indicates the need to reconfigure traditional social and cultural structures. The Internet, the virtual social networks, and the Information and Communication Technologies (ICTs) have coalesced into a new collective consciousness—a world intercommunicated from the local to the global [1]. The fusion of tradition, culture, history, and legacy with technology, innovation, and interaction provides an attractive system that serves both as an artistic expression and as a fundamental tool for diffusion in cultural institutions [2]. For instance, the usage of interactive technologies such as virtual reality (VR) or augmented reality (AR), combined with multidimensional or multimodal representations [3], provides a significant novelty. User interaction offers a broader perspective, making people more aware of their actions, helping them become the true center of the application. It also enables interactive artistic expression through alternative realities, as well as narration supported by the use of virtual avatars.
- Disentangling housing supply to shift towards smart cities: analysing theoretical and empirical studiesPublication . Garcês, Pedro; Pires, Cesaltina Pacheco; Costa, Joana; Jorge, Sílvia Ferreira; Catalão-Lopes, Margarida; Alventosa, AdrianaThe search for a pleasant home has concerned people ever since. Paradoxically, people are facing strong difficulties in finding a decent place to settle their lives in cities. As such, the housing market regained momentum in connection with the development of Smart Cities, where life quality of residents is strongly emphasized. Well-being in the metropolis is affected by a wide variety of factors with housing supply being among the most important, hence stirred by financing costs, construction costs, vacancy rate, sales delay, inflation rate, housing stock, price of agricultural land, and regulation. The present article reviews empirical studies on housing supply for a better understanding of the dynamics in this market, shedding some light on the expectable outcomes of policy actions in the promotion of sustainable housing towards the smart city transition. Our review shows that the long-run price elasticity of housing supply is larger than the short-run, as well as the existence of substantial differences in the price elasticity across countries and regions. As such, overall, the hypothesis of a perfectly elastic supply is rejected. In addition, our review highlights that housing supply is negatively related to financial costs, inflation, sales delay, and the existence of regulatory or physical constraints. Also, the elasticity is lower when there are regulatory constraints. Newfangled strategic interaction models, though overlooked in the literature, reinforce that housing does not fit the perfect competition frame. The review proves that we are in face of a non-competitive market in which policy intervention is required to maximize social welfare; policy packages to grant people access to the housing market may be required. However, policy interventions should be carefully designed and clear, to mitigate their potentially negative impact on the housing supply as adverse results may be harmful to the transition towards a smart city.
- From destination attributes to tourist satisfaction: novelty-seeking as a bridge between liminality and place attachmentPublication . Lança, Milene; Nobre Pereira, Luis; Silva, joão; Andraz, Jorge; Cunha Sousa Nunes, Rui JoséThis study analyses how destination attributes influence tourist satisfaction via perceived quality, price, and safety, and how these relationships differ by novelty-seeking orientation. Framed at the intersection of liminality and place attachment, novelty-seeking is conceptualised as the behavioural mechanism linking extraordinary experiences to emotional bonds with place, offering the first empirical integration of these frameworks in tourism research. Using data from 1,488 tourists visiting the Algarve (Portugal) in 2022–2023 and Partial Least Squares Multigroup Analysis (PLS-MGA), the results show that for conservative tourists, destination attributes enhance perceived quality, lower perceived prices and safety concerns, and increase satisfaction. For adventurous tourists, satisfaction is driven mainly by perceived price and is negatively affected by in situ safety concerns, indicating that novelty-seekers do not uniformly discount risk. The findings highlight how novelty-seeking conditions cognitive pathways to satisfaction and inform market segmentation strategies aligned with distinct motivational orientations.
